In the side panel, under Business Hours Auto Attendant, click Menu.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
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3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
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Website: http://www.eyesonsales.com/content/article/sounding_more_natural_on_the_phone_tips_that_will_lead_to_sales/
The voicemail function allows the caller to leave a message in case you are busy. It informs the caller of your status and assures that the message will be heard. For instance, good voicemail greetings at corporate firms create a pleasant impression on the caller’s mind or a hilarious voicemail can make someone’s day. Parents can be assured that an urgent message will be delivered once you get access to your phone.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
Once again, by using these scripted, proven messages you’ll be giving yourself the best chance to hear back from your prospects and clients. And remember, even if their answer is no, that’s a lot better than chasing unqualified prospects who are never going to buy. Mike Brooks
1. Read me first. If you need help with voicemail, check out the Voicemail troubleshooting page. For Visual Voicemail (VVM), to listen and download messages on an app, check out T-Mobile Visual Voicemail app.