21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
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609-751-5514This is an important message from National Credit Adjusters this call is from a debt collector please call Tiffany Bishop at 1-800-286-5427 ext. 1213 thank you. This is an important message from accounts receivable technologist.
Could you suggest some voicemail greetings, I’m all out. It would be better if you left it to me as a message after the beep.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
Written by Aja Frost @ajavuu
Elements of a Good Business Voicemail Greeting. Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
In the side panel, under Business Hours Auto Attendant click Schedule.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
You’re talking too fast. You’re still talking too fast. Slower. Slooooowwweeer. Yes, you have a lot of information to pack into that 20-second voicemail. Or do you? Read #6 to learn how to cut down your talk time.
If it works better for you, offer your callers the option to email you, or even send over a text to a VoIP texting app, or even your personal number if you don’t mind. Many people will prefer the ability to quickly text or email, and callers will appreciate the increased level of service.
Good day. You’ve reached the residence of the O’Meara family on 5th and Oak. We regret not being able to attend to your call. However, if you choose to, you may leave your contact information at the tone, and we shall be most happy to return your call as soon as we are able. Thank you for your call. Include the name of the individual, family or business State you are sorry you cannot get to the phone Ask them to leave their contact information behind Thank them for their call Informal Voicemail Greetings
The alternative is simple: Provide in your voice message a phone number and refer the caller to an assistant, a colleague, a cell number—any way of expediting their quest. Help your caller to reach someone who can, in your absence, be helpful and succeed in keeping the business. And remember to update your voicemail message when appropriate.
Creating a professional-sounding voice recording for your phone system can be a more difficult process than one initially might assume.