Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
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See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
This is the message that your customers hear when they call during business hours. Greetings often have a short welcome message and list the menu options.
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Thank you for calling Park Limo Ground Transportation. Your Trusted Professional World Wide Chauffeur Car Service. You can make reservations online 24/7 by visiting www.park limo service.com. If you would like to speak to the next available representative please press 0. We are looking forward to your business.
-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
The following is available directly from the Mitel 3300 Help Files and can also be found here:
Why should they respond to you? How will your product or service help them? Will it make their job easier or allow them to get more done in less time? These are examples of real benefits and your sales voicemails need to contain something similarly beneficial.
Here’s another funny one for those times you really want to lighten the business mood:
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
* Activation dials carrier specific codes to forward a missed call to YouMail so we can block robo calls, block spam and provide visual voicemail.