Know when it’s a customer calling, so you can answer professionally. Can’t take the call? Forward your business calls to a colleague, or send the caller to a professional unavailable greeting and company voicemail.
With call forwarding, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home. You can ring multiple phones in any order, anywhere.
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If your job involves a lot of talking on the phone, take the time to learn the NATO phonetic alphabet. "If you need to spell something out, you'll always have a way to clarify which letter you've said without having to think about it, and it sounds more professional than, 'B as in boy, L as in...uhhh...Larry.'"
Thank you for calling. We are sorry for the extended waiting period, we truly appreciate your business. Hold the line and we’ll be with you shortly.
Hi, you've reached Sally Smith at Example Realty. We specialize in helping you find commercial properties in Northern New Jersey. I'm unavailable to take your call, but will call you back by this time tomorrow if you leave a message with your name and telephone number. You can also email [email protected] or tweet @SallyS.
The whole point of sales voicemails is to begin a conversation with prospects. If a prospect is unclear on how to reach you or can't decipher what you're saying, you can kiss that lead goodbye.
In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings. Phones Download OnSIP apps Promo Offer Purchase OnSIP Phones Resources Educational Content OnSIP Help Pages OnSIP Network Status Contact 1 (800) 801 3381 OnSIP Team Directory Email Us Work with us Become a Partner Developer Tools About Us
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
You can identify yourself with only your first name on a personal cell phone or home voice mail. If it is a business voicemail, I suggest including your first and last name. I would also include your title.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
Hey, sorry I missed you. There may be one of the reasons why I can’t get to the phone: a) I’m with my girl (laugh), b) I am totally wasted and can’t remember how to use a phone, or c) I just don’t wanna talk to YOU. Leave a message.
Sent over to me very quickly. Sounds great, can't wait to put it on our answerphone. Thanks
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
And you’re done! Your CenturyLink voicemail is now set up. Whenever you have an unheard message, you'll hear a stuttered dial tone when you pick up your home phone. Take a few minutes to gather your thoughts, even jot down a few notes, and practice before you record. Before you start recording, turn off anything in the background that might cause noise. This will ensure your voice is clear and easy to understand. While clever greetings can be fun, it's worth taking a moment to think about the range of potential callers who may be leaving you voicemail. Consider the tone and image you want to project. Don't worry! If you don't like your recording, you can erase it and re-record as many times as you'd like.
Website: https://www.mightycall.com/blog/the-best-services-to-record-a-voicemail-greeting-for-business/
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.