On-hold music or a custom message keeps your callers engaged while they are being forward or transferred to an extension. You can also upload a recording advertising your business's products and services.
Since a majority of your calls will go to voicemail, it’s essential to have more than one message to leave. If you repeat the same message over and over, it seems like you don’t care enough to put some effort into attracting the prospect. It doesn’t need to be significantly different than you first message, but it should be different enough to be noticeable and so it doesn’t just sound like boilerplate language.
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After-Hours Message Script (Formal) Thank you for calling [company name]. Our offices are currently closed. For online services and more information, visit our website at [website URL]. To reach an agent, call us during business hours, Monday through Friday, 7 a.m. to 7 p.m. Or wait on the line to leave a message.
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
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* Not just a robocall blocker! Block any non robocall phone number using a personal blacklist.
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.
Website: http://advancedhostedservices.com/wp-content/uploads/2017/01/ANS-Custom-Yealink-and-Voicemail-user-Guide.pdf
For the safety of our team and our customers during the pandemic, [LinkedPhone] is currently closed until further notice. We are grateful for your ongoing support and patience during this time and we look forward to reconnecting with you as soon as possible. Please visit our website or social media channels for updates. Stay safe and healthy.
This message is for Ms. Smith. This Laura from Dr. Tracy’s office calling about your last appointment. We’d like to share some details regarding your visit with you. You can return my call at 444-444-4444 anytime, Monday through Friday, from 8:00 a.m. to 5:30 p.m. Have a good day.
While phones and other devices are getting better all the time, there are frequently problems with audio recorded on low-quality equipment. Static pops, grainy voice quality, and background noise interference are all common with audio recorded on non-professional equipment.
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
The Right Way to Leave a Voicemail 1. Assess your surroundings 2. Prepare a brief outline 3. State your name and telephone number 4. Identify your purpose for calling 5. Speak in a confident, respectful tone 6. Remain brief 7. Briefly restate your point and contact information
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
Hi! thank you for calling salon max and feel! Please note that all of our salon services are offered by independent providers. To book an appointment with 1 of our natural nail artist, please press 1. To book an appointment with one of our talented hair stylist, please press 2. For all other inquiries including booth rental, please press 5 and someone will return your call as soon as possible. Thank you and we look forward to you being our guest here at salon max and feel!
Any Unavailable Numbers—Forwards calls from unavailable numbers.
Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.