Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
Hi Sam, this is Joan. I couldn’t make it to the meeting this morning and I was hoping you could *fill me in*. Feel free to give me a call when you have a free moment. Thanks.
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Website: https://www.att.com/ecms/dam/att/smb/help/pdf/ATTPhoneforBusinessVoicemailUserGuide3.6.2020.pdf
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We apologize for your wait. Please continue to stay on the line and we will return to your call momentarily.
My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
Thank you for calling. We are sorry for the extended waiting period, we truly appreciate your business. Hold the line and we’ll be with you shortly.
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
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41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
Making an outline of the call flow and writing out scripts for each phase and menu in it can help ensure that there are no gaps in the process from start to finish. This way, callers can reach the voicemail recording in the first place.
6. Prove your attentiveness to voicemail: “Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information.