Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
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a standard greeting as per Option 6, followed by the leave-message tone, and then silence.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
IVR MESSAGE/TREE MESSAGE . This is the interactive message (ivr: interactive voice response) that you use to ask the user which extension they want to talk to. It is also called a "tree message" because there can be more than one of these messages, depending on how the company and its switchboard are structured, maybe one for each "branch".
You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.
First you need to know how much time your phone system or provider allows for the duration of the greeting. Some are 30 sec some are longer. Then you need to have a few ideas of what you want to say, or ask your callers.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s].
6. The Technician's function code prompt repeats. Enter the desired Busy option from the table above.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.
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“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
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5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
Call scheduling (or After-hours mode) lets your callers hear your custom main greeting when you're open, and an alternate greeting after hours. You can customize your hours of business for every day of the week. Never close your business again.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.