You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
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You are a fantastic answering service. My clients really appreciate your professionalism.
When you’re looking for a job, a good rule of thumb is to answer your phone as often as you can. You never know when a recruiter might be calling to set up an in-person meeting, or conduct a phone interview.
Use a Professional Sounding Email Address You might be tempted to use a free email account for your business so you can save money. I'm talking about the ones you can get one from Yahoo, Google, MSN (hotmail), and Inbox, to name some of the most popular services.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
There's no single best way to craft an after hours greeting. The most important point is that you equip your customers with what they need to know, and give them an avenue to contact you, whether that's through voicemail, email, or other channels.
800.742.7433If we already have a claim set up, and you need to get in touch with your adjuster, you can leave a voicemail message after hours by calling toll-free 800.742.7433. Your adjuster will attempt to contact you within one business day after receiving your voicemail message.
These are legitimate questions and the answers will vary depending on your industry and individual prospects. In all honesty, your response rate with sales voicemails probably won't be high—the average response rate for a prospecting voicemail is between 4-6%, industry wide. You'll probably see more engagement using email. And leaving the perfect message takes planning and practice.
a standard greeting (as recorded by the administrator or other person), followed by the mailbox owner's name (as recorded by the owner), and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
5.) Herzlich willkommen bei der Mustermann GmbH . Persönlich erreichen Sie uns Montags bis Freitags von 7:00 - 18:00 Uhr und Samstags von 10:00 - 13:00 Uhr. Falls Sie eine Bestellung aufgeben möchten oder eine Frage haben, dann nennen Sie uns bitte Ihren Namen, Kundennummer sowie ihre Telefonnummer, damit wir Sie zurückrufen können. Sie können uns auch jederzeit eine Email an [email protected] senden. Vielen Dank für ihren Anruf. Auf Wiederhören.
4.) Bem-vindo a John Doe. Você pode nos contatar durante o horário comercial de segunda a quinta-feira das 9:00 horas ao meio-dia e das 14 horas às 16:00 horas, e sexta-feira das 9:00h ao meio-dia. Você também pode nos dizer o seu pedido por e-mail [email protected] que iremos retornar para você o mais rápido possível - Obrigado.
Sound familiar? Of course these do. Because your greeting probably sounds just like one of them, or some combination of them. Which means your voicemail sounds just like every other voicemail your customers and prospects hear.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.