Website: https://www.garamgroup.com/tips-after-hours-business-voicemail-auto-attendant-greetings/
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
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Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
You may be tempted to just record the message and be done with it. Remember, however, that this message will potentially leave a lasting impression on first-time callers. Take a little time to practice your speech, pronunciation, and tone of voice. You want to sound your best!
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Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
There you have it – voicemail messages for three of the situations you’ll find yourself in most of the time.
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The professional account has several business-centric features, including a unified voicemail for multiple phones, recording greetings, auto-reply and call routing. The Best …
* Add an after hours or weekend greeting on your main phone number or second number to our auto attendant or virtual receptionist.
The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details. The information in your after hours greeting should remain concise and essential to the caller's needs.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
In a concise fashion, you should relate the hours your business functions, and note any potential conflicts such as holidays or business closures. Use an auto attendant if you have more than one menu option for the customer, such as a voicemail box and an emergency support line.
* Add an after hours or weekend greeting on your main phone number or second number to our auto attendant or virtual receptionist.