Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:
Toll Free Numbers 800 Numbers Toll Free Texting Vanity Numbers Auto Attendant Virtual PBX Cloud Phone System Free Voice Talent Voicemail Transcription Free Call Tracking Business Call Recording SIP Trunking IP-Phones Softphones Mobile App Business VoIP
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Hello. You have reached [Name]. I apologize for not being able to answer your call at the moment. However, if you leave your name, number, and a short message, I’ll make sure to contact you when I return.
Sound familiar? Of course these do. Because your greeting probably sounds just like one of them, or some combination of them. Which means your voicemail sounds just like every other voicemail your customers and prospects hear.
HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
Website: http://www.eyesonsales.com/content/article/sounding_more_natural_on_the_phone_tips_that_will_lead_to_sales/
8.) Welcome to the Service Department of the John Doe. Unfortunately, all lines are busy at the moment. Please leave a message after the tone with your name and phone number. We will call you back as soon as possible. We wish you a nice day.
A is for academics, B is for beer. One of those reasons is why we’re not here. So leave a message.
Also referred to as a virtual receptionist, auto-receptionist, virtual PBX or cloud PBX, your virtual auto attendant greets callers and routes them to the proper extensions, phones, or voicemail. It’s managed completely online.
Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:
NEW WOW! BUSINESS VOICEMAIL MESSAGING SYSTEM USER GUIDE With your WOW! Business Voicemail Messaging system, you can customize your voicemail options, including your greeting, personal name, and a number of settings that make using voicemail more convenient. Using your new WOW! Business voicemail service
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4. Give them a realistic expectation: “Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
Bonus Tip: If you find that people get cut off before completing their message, call your cell phone carrier and for a couple dollars a month, you can lengthen the time people have to leave you messages.
In case you avoid answering phones at your desk, have a voice message ready. When recording such a message on the phone, keep it short, sweet, and to-the-point. If you are working at a place where direct interaction with clients is required, you might get pesky calls or bulk messages (e.g., orders, requests, contest-entries, etc.).