Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
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Will prospects even listen to my message, or will it just be deleted as soon as it's received? If my message is heard, what are my chances of getting a response? Shouldn't I just focus on email and forget sales voicemails altogether?
A bubble in the space-time continuum has connected your line to a channeler in the 23rd Century. Any message you leave will be broadcast into the future….
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
Turn this feature on via the account center to hide your name and number on all calls you make. You can also hide your number on a per-call basis by dialing *6 7 before making a call.
1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].
Any Number—Forwards all calls in the specified rule.
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
Bonus Tip: If you find that people get cut off before completing their message, call your cell phone carrier and for a couple dollars a month, you can lengthen the time people have to leave you messages. If you will follow these simple tips, you will make a positive impression through your voicemail greeting.
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.