50+ free IVR scripts and prompts for 2021 (+ best practices & use cases) As a business operator, you will agree that interactive voice response or IVR plays a crucial role in providing a personalised customer experience. Consider it as a front door of your business; It is an Automated Phone Response System, which is the first thing that people
8. Funny Email Address Ideas. Looking for some funny email address ideas that add some fun element? Here are some cool and funny email name ideas that you might want to grab.
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“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
11.) Welcome to John Doe, unfortunately you have reached us outside business hours, or we can not take your call at the moment. If you want to leave us a message, then please send us an email to [email protected] - We will contact you as soon as possible. For more information about us please visit our our website www.johndoe.de. Many thanks for your call.
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What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
When you answer a call, your virtual phone system will announce to you which extension the caller selected. That way, you can answer the call professionally, or send them straight to your company voicemail.
5.) Bem-vindo a John Doe. Você pode nos contatar de segunda à sexta das 7:00 às 18:00 horas e aos sábados das 10:00 às 13:00 horas. Se você quiser fazer um pedido ou tem uma pergunta, por favor, deixe seu nome, número de cliente e telefone. Iremos retornar a ligação o mais rápido possível. Você sempre pode nos enviar um e-mail no [email protected]. Muito obrigado pela sua ligação – Até breve.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
12.) Bem-vindo a John Doe. Você pode nos contatar de segunda a sexta das 08:00 ao Meio dia e meio e das 13:00 às 16:30 horas. Nós não podemos atender a sua ligação no momento. Por favor, deixe uma mensagem com seu nome e número de telefone e nós ligaremos volta o mais rápido possível. Em caso de urgência, favor ligar para o número 0821 91039- 1211. Muito obrigado.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Here’s another funny one for those times you really want to lighten the business mood:
Basic voicemail message for individuals use. Basic voicemail message for individuals use.
– Hi, this is (name). I’m sorry I cannot take your call right now. Please leave a detailed message after the tone along with your name and telephone number. I will give you a call as soon as I return. Thank you.