I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
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4.) Bem-vindo a John Doe. Você pode nos contatar durante o horário comercial de segunda a quinta-feira das 9:00 horas ao meio-dia e das 14 horas às 16:00 horas, e sexta-feira das 9:00h ao meio-dia. Você também pode nos dizer o seu pedido por e-mail [email protected] que iremos retornar para você o mais rápido possível - Obrigado.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
The whole point of sales voicemails is to begin a conversation with prospects. If a prospect is unclear on how to reach you or can't decipher what you're saying, you can kiss that lead goodbye.
2.) To avoid long waiting times you can leave a message or send us an email to [email protected] We will contact you as soon as possible. Many thanks for your call - Good bye.
Standard greeting with your name: "At the tone, please record your message to [name]."
4.) Herzlich willkommen bei der Mustermann GmbH. Persönlich erreichen Sie uns während unserer Bürozeiten Montag bis Donnerstag von 09 bis 12 und 14 bis 16 Uhr, sowie Freitag von 09 bis 12 Uhr. Gerne können Sie uns Ihr Anliegen per Mail an [email protected] mitteilen und wir werden uns umgehend bei Ihnen melden - Vielen Dank.
Hello! Thanks for calling [LinkedPhone. We’re currently tied up assisting other entrepreneurs & small businesses at the moment]. But please leave your name, number, and the reason for your call and we will get back to you as soon as possible. We look forward to working with you. Thank you.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
Add Specific Numbers—Forwards calls from up to 12 numbers that you define. 12
Website: https://business.shaw.ca/support/how-to-use-voicemail-on-your-business-phone
We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
“Thanks for calling the desk of (insert your name) at (insert your company name). I’m either on a call or away from my desk but if you leave your name, phone number, and the reason for calling, I’ll return your call as soon as possible. Thank You.”
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."