27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
“Hi __________, this is ___________ with (your company). I’m calling about your new office that’s opening in Houston next month, and I wanted to provide you with some ideas that may help with your networking issues. We work with a lot of companies in the area, and I think you’ll find it useful if we talk.
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2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
Hi Sam, this is Joan. I couldn’t make it to the meeting this morning and I was hoping you could *fill me in*. Feel free to give me a call when you have a free moment. Thanks.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
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Why Your Business Should Have a Business Voicemail Greeting. A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch.
A notarized affidavit of authenticity for your voicemails to serve legal and court needs for when you need it. Have your voicemails recorded and delivered
Set things up yourself in minutes, or if you’d like, we’ll do it for you over the phone at no cost.
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
Your voicemail greeting is an overlooked marketing opportunity if all you’re using it for is to give instructions to the caller for what to do after the beep. Here’s a news flash: they already know what to do!
Being that I have been at Holdcom for a few months now, I decided it was time to change my cell phone voicemail greeting to something a bit more polished. Keep in mind, I have had the same voicemail message for probably 6 years, just transferring the same greeting every time I would get a new phone. Since I never hear my own voicemail, I never thought about changing it. Little did I know, my voicemail message could easily be working against me, and it took me this long to notice?!
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.