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Website: https://media-loco.com/professional-on-hold-messages-templates-to-help-you-record-the-perfect-one-for-your-business/

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Holiday / Vacation Message Examples, Script Ideas - Business: It is often used for Christmas/New Year and Easter. But it can also be used for normal holidays or vacation periods. 1.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction. .

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Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
Voicemail and phone settings while working remotely As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely. The following templates for voicemail messages are available for departments and individuals to customize and use. We appreciate everyone following a …

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Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
In-person service is not being provided at our campus location. The best way to connect with [insert office name] is by [insert preferred method: email, phone, other]. You should receive a reply to your inquiry within [ # ] business days.

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In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.

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Hi. This is [Name] from [Business Name]. We are currently involved in a relocation. Our new office will be open for business on March 21st, 8 am to 9 pm, Central Standard Time. You may contact us at that time at 555-555-2343. Thank you for your call.

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    Call 800-201-4099. A representative will ask you a series of questions to verify your identity, and then will reset your PIN for you.

    You own your numbers, no strings attached. Port them to another carrier anytime at no cost.
    If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.

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    In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.

    Standard Voice Mail Greetings Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks." "Hi, this is (name).
    To set up voice mail, tap the Phone icon, tap the Voicemail icon and then "Greeting.". There are two options available: Default and Custom. If voice mail hasn't been set up previously on your phone, Default is selected, which means people will hear your wireless carrier's generic voice mail greeting when they call you.

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    The above section details types of phrasing to avoid; however, it doesn’t detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldn’t say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, it’ll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Don’t Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Don’t Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: It’s important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesn’t stress this. For example, “I’ll call you when I can,” “If I don’t return your call, please call back”—these phrases are terrible and completely destroy any good will you may have with a caller.

    When creating an individual voicemail greeting, clearly identify yourself, your role, and your company, and let the caller know when you will be able to return their call. Here are a few voicemail greeting scripts you can use with your personal work phone extension: On Another Call Example Script. Hi, this is [YOUR NAME] from [COMPANY NAME].
    D&G Communication Solutions, Los Gatos, CA. 15 likes · 1 was here. "THE CLOUD IS THE LIMIT"

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    Website: https://tweakyourbiz.com/management/professional-telephone-etiquette-10-tips-for-answering-calls-appropriately

    If I’m not available, just leave me a voice mail. Again, either way, it will be good to know what’s going on. Thanks in advance for that, and I’ll look for your call. You can reach me at (your number). That number again is area code (your number). Thanks ________.”
    a personal greeting (as recorded by the mailbox user) followed by the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options.

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Auto-attendant Script for After-hours Calls. Most business phone systems let you set working hours. If a call happens outside normal business hours, you can create a specific auto-attendant that’ll handle those calls with an alternative greeting message and menu options.

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In the side panel, under Business Hours Auto Attendant, click Greeting.

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Note: I have several lessons about communicating on the telephone that may be useful to you:

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My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.

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