When your customers call and leave a message, their experience can significantly influence their view of your business. From navigating a menu to hearing a prerecorded business voicemail greeting, they’ll take note of how simple and professional their experience was. You can make sure they reach you with ease, both by optimizing their automated menu navigation and by ensuring they hear a professional recorded message when they call.
10.) Buongiorno, e benvenuti alla John Doe. Per motivi tecnici, non possiamo rispondere personalmente alla vostra chiamata. Ringraziamo per la vostra comprensione. Stiamo lavorando sodo per trovare una soluzione. Se volete, potete lasciare un messaggio sulla nostra homepage: www.johndoe.de – Grazie e arrivederci.
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Sent over to me very quickly. Sounds great, can't wait to put it on our answerphone. Thanks
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you should be looking for is a balance between the two. Whenever you call someone and their voicemail greeting is playing, it tells you a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.
2. Set up your voicemail. Press and hold the 1 key or dial 123 on your device dial pad to call and connect to your voicemail. During the first time setup, you may be asked for your password.
Standard Voice Mail Greetings Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks." "Hi, this is (name).
And for the prospect or client that seems to be dodging you or just not calling you back:
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Website: http://www.sideroad.com/Business_Etiquette/what-to-say-on-your-voice-mail.html
Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
Hello. Thank you for contacting [Business Name]. Unfortunately, we are not currently available at the moment. Our regular office hours are Monday through Friday, 8 am to 4 pm, closed during the weekend. Please leave a message along with your name and number, and we’ll get back to you as soon as possible.
Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need …
Sound familiar? Of course these do. Because your greeting probably sounds just like one of them, or some combination of them. Which means your voicemail sounds just like every other voicemail your customers and prospects hear.
* Any spam call or robo call hears 'Number Disconnected' which gets you removed from spam caller lists.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
Here's an advanced technique for all you overachievers. It's "advanced" because it's rarely used, not because it's difficult. The trick? Leave two sales voicemails instead of one. Let us explain: