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After-Hours Message Script (Formal) Thank you for calling [company name]. Our offices are currently closed. For online services and more information, visit our website at [website URL]. To reach an agent, call us during business hours, Monday through Friday, 7 a.m. to 7 p.m. Or wait on the line to leave a message.
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Here’s another funny one for those times you really want to lighten the business mood:
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Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you.
Hello, you have reached X. I’m going to be out of the office until Y. Please leave your name and number so I can get back to you.
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Please leave a message and your call will be returned when we return. Happy Holidays from [Company Name]! At this time, our office is closed for the holiday season. Please leave a message and your call will be returned when we return. Thank you for calling [Company Name]. At this time, our office is closed …
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
Considering how often cold calls go to voicemail, your ability to leave compelling sales voicemails can have an enormous impact on your success during the prospecting stage.
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.
When you work with our experienced team, you can rest assured that you are working with the best. We are dedicated to excellence in all aspects of our business. Experience the difference for yourself. Thank you for holding.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.