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For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13
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Listing Results Closed Message Phone Recording Business 48 Results Phone number Mobile phone Contact us Customer service
– I wish I was available to take your important call but, you see, I’m trying to do a lot of things that just can’t get done when I’m talking on the phone. Please leave your name and number and I’ll try and call you back if everything gets done.
Listing Results Standard Voicemail Message 48 Results Phone number Mobile phone Contact us Customer service
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
Leaving a scripted voicemail can improve lead response rates anywhere from 3% to 22%. 70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard.
Set the days during which your holiday auto attendant operates. You can assign a holiday schedule created previously, or create your own holiday schedule for the auto attendant.
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11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
Hello, this is Joan Tracy. I’m out of the office until Tuesday, May 23rd. I’ll be sure to return your call when I get back to the office, however, if you need immediate assistance, please call my colleague Sue at 444-444-4444. Thank you.
Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
And for the prospect or client that seems to be dodging you or just not calling you back:
Tell People What You Want Them To Do—Here’s my voicemail greeting: “Hi, you have reached the voicemail for Todd Smith. At the tone please leave your name, phone number, the purpose of your call and the best time to reach you and I will return your call as soon as possible. Thank you”
This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.