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There's no single best way to craft an after hours greeting. The most important point is that you equip your customers with what they need to know, and give them an avenue to contact you, whether that's through voicemail, email, or other channels.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
Email to Group: If you are writing an email to two to five individuals, use both names in your salutation. For example Dear Mr. Jake and Miss Jones. This is acceptable in a professional mail. Unknown Gender: If you don’t know the recipient’s gender, use both the first name and the last name instead of the title case.
If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.
We could be in, we could be out. You could leave us a message and later find out.
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-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
“Hi [Prospect's Name], this is [Your Name] with [Your Company Name]. You and I haven’t spoken yet, but I’ve been doing some research on your company and I think you’re a great fit for [Your Company's Solution]. We can provide you with [Top Two Product Benefits] and I know you’ll be happy if we spend just a couple of minutes discussing how this can help you.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
Here are the 25 best office closed for holiday message templates that are professional. ----- Our office will remain closed until the end of this week for Thanksgiving Holidays. We assure you that all your emails will be answered as soon as we return to the office. Happy Thanksgiving! ----- You can expect to hear back from me by [date]. Hope you have a great holiday!
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When you have new voicemail, the Phone tab in the Skype for Business main window displays the number of your messages. See Contact Card opens the caller's contact card, which lists their phone number, email address, office location, and so on.