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A business’ voicemail greeting is often the first point of contact with a business’ customers. Getting this greeting right can make a business sound professional and trustworthy. A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone.
Hi. You've reached Teflon Carpeting. Our business is located at 103 Maple Pine Street, Atlanta, Georgia....
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
1. YouMail. YouMail is one of the most popular and frequently used voice mail applications. You can also make an individual reply for each contact. Callers will get the information they need to hear from you – for example, you can give the most important people your other contact for communication.
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
In the video lesson, I shared this example for a common voicemail greeting in English:
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Being that I have been at Holdcom for a few months now, I decided it was time to change my cell phone voicemail greeting to something a bit more polished. Keep in mind, I have had the same voicemail message for probably 6 years, just transferring the same greeting every time I would get a new phone. Since I never hear my own voicemail, I never thought about changing it. Little did I know, my voicemail message could easily be working against me, and it took me this long to notice?!
Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
Create a professional image by adding a separate local or toll free business number to your existing home, office, or cell phone. Make outbound calls from your cell phone that display your business number as your caller ID.
I can voice a custom voicemail greeting to fit your corporate, small business, or personal phone. Make your phone greeting stand out to your callers with a professional voiceover for whatever you need said, including prompts for extensions and personalize each line with a name or department.
A professional voicemail greeting is essential in many aspects of a business. In sales, it enables you to properly respond to inquiries from prospects and customers or discuss a deal in more detail. When they call, and you can’t answer, you may lose the opportunity for immediate communication and potentially lose a client or customer.
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