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Select the function you want to assign to each number or function key on the dialpad.
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Hi, this is Lauren Jones. I’m not able to get to the phone right now but please leave a message and I’ll call you back as soon as I can. Thank you.
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4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
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This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
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With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability. Oh, and what better way to spread holiday wishes than with a personalized, updated greeting – of course, while at the same time, keeping your clients and prospects in the loop of where you’ll be and when.
Sounding professional on the phone is extremely important for a variety of reasons. It is especially important if much of your business is conducted over the phone. In this case, it is essential that you know how to maintain professionalism, since it will give a good impression of your abilities and skills.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
3. And instead of using the phrase "I assumed," use the phrase "my understanding was." "The phrase 'I assumed...' has a very negative connotation, and people will view it as you jumping to conclusions without sufficient evidence.
Recently one of my students asked a great question about voicemail in English and I thought that you might have the same question as well.
"I'm sorry�" followed by the mailbox owner's name (as recorded by the owner or administrator), then "�is currently on the phone" then the owner's personal greeting, and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind.