Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
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1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
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Voicemail essentials: Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.”
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If you’re less than satisfied in your current phone system voicemail greetings, there is probably a decent reason why. We only employ professional voice talents because we want you provide you a highly effective and high quality recording.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
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Standard greeting with phone number: "At the tone, please record your message to [phone number]."
Give your business a local presence in multiple locations by using a Chicago, Los Angeles, New York, and/or Miami phone number, for example. We have numbers available in almost every area code in North America.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
No emoji or smiley face anything in professional emails. Sad, but true. {I wish I could insert a sad emoji right here.} Keep everything clear and concise. Write an email like you value the other person’s time. Get to the point. Of course, you still want to communicate effectively, but no need to write a dissertation on the subject.
Will prospects even listen to my message, or will it just be deleted as soon as it's received? If my message is heard, what are my chances of getting a response? Shouldn't I just focus on email and forget sales voicemails altogether?
* Organize leads, projects, or follow-up calls into folders. Save important voicemail forever.
Here are four sample voice mail messages you can start using today to separate yourself from the other 95% of voice mails that get ignored, deleted and never returned.