We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
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A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
All recordings are professionally mastered to sound amazing on your phone system. We can't reinvent the phone but we sure can make it sound great!
It’s important that your voicemail makes a good impression and conveys professionalism to anyone who calls. Here at UniTel Voice, we specialize in helping business owners set up a virtual voicemail system that not only helps them sound professional but also keeps them connected with voicemail-to-email and voicemail transcription (voice-to-text) technology.
We might also say, “…when I can’t get to my phone” which suggests that it’s not possible for you to check or answer your phone.
2. Offer clear options. For many small businesses, the phone announcement will typically send the caller straight to a voicemail box. For larger organizations, you may decide to direct callers to a phone menu with options or forward the call to an external destination.
a standard greeting as per Option 6, followed by the leave-message tone, and then silence.
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
11.) Welcome to John Doe, unfortunately you have reached us outside business hours, or we can not take your call at the moment. If you want to leave us a message, then please send us an email to [email protected] - We will contact you as soon as possible. For more information about us please visit our our website www.johndoe.de. Many thanks for your call.
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3. Communicate with non-English speaking customers. Most claim adjusters are not multi-lingual, and many insureds don’t speak English, which can lead to frustrating experiences.
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.
You have to pick up 100 voice mail messages and write them down. Probably, you will have to return about 90 percent of the calls, …