Email to Group: If you are writing an email to two to five individuals, use both names in your salutation. For example Dear Mr. Jake and Miss Jones. This is acceptable in a professional mail. Unknown Gender: If you don’t know the recipient’s gender, use both the first name and the last name instead of the title case.
1. Know that your claims adjuster is trying. Most adjusters in every field are buried under enormous workloads. The problem of high workload to most adjusters is compounded by high turnover of cases – as an adjuster, I rarely went more than a day without a new claim.
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You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
– I wish I was available to take your important call but, you see, I’m trying to do a lot of things that just can’t get done when I’m talking on the phone. Please leave your name and number and I’ll try and call you back if everything gets done.
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
4. Avoid Using Your Position. When you put your position in your email address, like “[email protected]”, it stands out and outlines which skills you possess.
Keep a pen and paper next to you. Keep track of calls by writing down the person’s name, the time he or she called, and the reason. It’s best to write the information on a phone memo pad with carbon. This keeps the calls organized in one place, and when it isn’t for you, you can give a copy to the intended recipient.
To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.
“Hi, you’ve reached [your name] at [your company]. I’m unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,’ ‘hire the best and brightest engineers,’ ‘convert 40% more customers.’] Leave your name and number, and we’ll discuss how your company can see similar results.” “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and reason you’d like to chat, and I’ll get to back to you ASAP.” “Hi, you’ve reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I’ll be in touch by EOD tomorrow. If it’s not urgent, leave me a message with your name and number. Have a great day.” “Hey, this is [your name]. If you’re calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I’ll call you back within [one, two, three] business day[s].” “Hello, you’ve reached [name] at company. I’m unable to come to the phone right now. Leave your name and number, and I’ll return your call as soon as I’m free. Thank you.”
A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Hi, thanks for calling the residence of the Jennings Family. As you can tell, no one’s home to answer your call, but just leave your name, number and message and we’ll get back as soon as we can. Thanks
Not many might consider it, but your business voicemail greeting is probably more important than you think. Now, we probably all hate recording those generic voicemail greetings at home or on our cell phones. But when it comes to our business – a generic, lifeless robotic greeting probably just won’t cut it. And thanks to the software that comes with your business VoIP solution, it is easier than ever to change your greetings on the fly.
Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
You may also email the [insert office name] at [insert office email] this email is being monitored between 8:30 a.m. and 4:30 p.m., Monday through Friday.
Mark Christiansen has been the trusted voice of many Fortune 500 Companies, and thousands of small businesses for voicemail.