Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.
Sounding professional when customers call your business is critical to the vitality and growth of a business. Remember that the person on the other end of the call is a human being and they are calling for help, guidance, answers, and to determine if they will invest in your brand or not. Make sure conversations are kept professional, focused
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Our team of experienced professionals takes great pride in the work we do. That commitment to excellence is what has allowed us to enjoy success over the years, serving customers just like you. We invite you to ask for more details when we return to your important call.
The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
If the mailbox is NOT setup, the fixed system message, "I'm sorry, the person you're trying to reach is unavailable at this time" plays instead of the personal greeting and the mailbox number plays instead of the mailbox name.
13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are.Voicemail greetings for calls received after business hours
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Voicemail transcription converts your voicemails to text so you can read them on your computer or smartphone. This helps you quickly and conveniently get a voicemail message when you can’t listen to the recording. Cost: $5/month.
Examples of the Best Voicemail Greetings for a Business. There is a multitude of business voicemail greetings on the Internet for you to look into and fine-tune for your business. We’ve taken the hard work out of that for you with our list of the best greetings to put on your phone for a business:
20 Creative and Funny Voicemail Greetings to Try Today. Hello. I’m available right now but cannot find the phone. Please leave a message and I will call you up as soon as I find it. Hi, this is [ your name ]. If you’re part of the problem, hang up now. If you’re part of the solution, leave a message. Hi.
40 Voicemail Greetings & Phone Message Templates [Business, Funny, Professional] Nowadays most people rely on their phones so much that it’s basically become a part of our lifestyle. They used to be just a device which can be used to talk and communicate verbally.
Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
Calling your retrieval number — instead of your home phone number — is a faster way to listen to your messages remotely. You will be prompted immediately to enter your PIN and don't have to wait for your greeting to start.