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By learning the Unique Selling Points of your organisation, we will craft a powerful on hold message script that meets your customer relationship, communication, marketing and business objectives. Your messages are then digitally recorded by our talented voice artists.
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Engage, attract and appeal to your callers while promoting your business and reinforcing your brand.
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When was the last time you were placed on-hold and felt like this guy because you had to listen to: -A message recorded (probably by an employee) and added to, over and over again at various levels?
Inform callers during your closed time of your opening days and hours and suggest they visit your website. Call Menu Options / IVR
Having placed an order for a new phone online through Birmingham Telecom, Brian not only called to check that my phone was compatible but offered advice which fixed the problem and then a refund when it was discovered the phone was no longer required.Exceptional service from Birmingham Telecom. I will definitely recommend them to anyone needing telecoms support for their business.Thank you!
One that makes time not seem like a constraint, one that has a mix on hold music and voice messaging sprinkled across.
A phone system with a Music On-Hold input connection. Have multi-line phones, a hosted PBX or VOIP phone system? Contact us and we'll get you set up!
83% of callers who are put into a queue without custom on-hold features will hang up after just 15 seconds. 36% of these people will never call back again. With Custom hold messaging you can reduce hang-up rates for your business and engage callers while they wait.
Unfortunately, it gets worse. Due to general sloppiness when it comes to setting the volume level for music on hold, a form of distortion known as “clipping” can appear, and regularly does if you’re willing to believe personal anecdotal evidence. If you want to know about the science behind clipping, then Wikipedia will tell you everything you need to know, but for those of us who have things to get on with, we can get by just knowing that when something is played too loud down a phone line, the sound starts to distort and sound really horrible.
Hold Music: Plays for the other party when you place the call on hold.This applies when you are using the desktop client, mobile app, or a desk phone provisioned by your admin. Note: This setting doesn't apply to parked calls.Parked calls are placed on hold but the call participant on hold will hear the default Zoom hold music.
source: Is it possible to have music play on my droid razr if i put sombody on hold?
No excuse not to use Customised On Hold Messages with a choice of DIY On Hold Messages through to a complete Customised On Hold Message production there is one sure to suit your budget and business.
Order just the Custom GreetingOrder the On Hold Machine with a Free Custom GreetingCustom Voice prompts for your business