You can add wired devices like office VoIP phones or landlines too. After you press "Done" you can start using your business phone number right away.
3) An experienced and reputable on-hold messaging provider should have a variety of male or female voice talents and with sample on hold demos for each.
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For the best results, we recommend a studio recording of your representative’s voice. If needed, we can also arrange remote voice recording via telephone or smartphone app. Most often, a “special message from the CEO/President” will be a component of an on hold program, with the remaining messages recorded by one of our professional voice talents. This maintains a “spokesperson” approach and creates a distinction between standard content and the CEO’s announcement.
Don’t forget our website is a hub of information too, and features all of our leisure activities, restaurants, bars and great shopping – all under one roof!
Thank you for calling your company. We provide a comprehensive customer support service which can be contacted at this time by redialing 0845 1234 567
Thank you for calling the Accounts Department. We’re sorry that we are unable to take your call at this time, but please leave your name, phone number and a message and we’ll get back to you as soon as possible. Thank you. Female Voice Male Voice Guide to On Hold Messages Script Types Business Intro & IVR On Hold Messages & Voicemail Greetings
“Superbly written copy and extremely dry humor that was a perfect match for what could've been a dull subject. I laughed out loud at points, and when a caller starts with that reaction, it's a great way to start a conversation.” - Jim Hausfeld / On Hold Messaging Association's MARCE Awards Judge
No recurring charges, no hidden fees. Enter your script, select one of our professional voice talents and get started for one low price.
And the best part is that you don’t need to write your on hold message script to be so formal. The point of an on hold message is to keep them on the line, not to bore them to death! So, you might as well try to have some fun with it and make your customers laugh while they wait.
Not to mention it's completely illegal to play the radio to callers on hold. Although the radio station has the appropriate license to broadcast music, your business does not, and that could leave you paying major fines.
So how do you choose the right hold music? Start with what’s appropriate for your business. A funeral home wouldn’t blast the Bee Gees. A sports arena isn’t going to stream some easy listening to the fans. Know your audience, understand their mind space, and pick your music accordingly.
Many professionals aren’t used to stepping outside of their comfort zones and being exactly what they’re not: unprofessional. Yet, to write comedy, that’s exactly what you must be. You can’t be afraid to take off the stuffy suit and let yourself relax, writing whatever comes to mind.
Experienced male and female voice talent will take the words off the page and deliver your message with sincerity and appeal, from corporate to casual. Music is carefully selected to reflect your business style.
On Hold Message 5 - You may also wish to thank your caller every minute or so and offer additional options.
This category of hold music is for use on phone systems based in the US and Canada. (See our Global License Library for music licensed for worldwide use.) Each category contains several tracks. Each track is about 4 minutes in length, but lengths do …
Our patients tell us the "On Hold" music is to loud. We would love to have a way to control the volume. Jane Stabnau commented · November 20, 2019 1:57 PM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
Verbal Content – generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.