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If you're not sure about the installation process of your on hold message or hardware, just ask us.

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"The On Hold Marketing scripts BusinessVoice creates are not only funny, but also informative. They provide valuable information about specific aspects of my operation that some may not be aware of. In the 15+ years I’ve been in business, this is by far the best marketing money I have spent." - Steve Eaton / Med-Line Express Services (Hear a sample) .

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User’s Guide will introduce you to the wide variety of fe atures offered by your ESI phone system and how to use your phone effectively to achieve maximum benefits. What it covers • 48-Key Feature Phone (Digital, TAPI, IP and Remote IP) • 24-Key Digital Feature Phone • 12-Key Feature Phone • 60-Key Expansion Console These are used
“Ever since we added the On Hold messaging System, we receive more patients than ever asking about our new procedures. The service has paid for itself over and over again.”

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UPDATE: I have had this unit for almost 2 years now. It is connected to a UPS battery backup. I has literally been running non-stop since I set it up over a year and a half ago.
Did you know that well-designed on-hold messages with pleasant, enjoyable, smiling narration, have the power to make your callers feel more confident about retaining your services? It also increases their trust in your company. It's tricky, but the reverse is really true. An unpleasant delay provides your callers with a great opportunity to judge your facilities and customer service.

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Talk to your customer before you even pick up the phone. On hold messages are one of the best ways to communicate with your customer audience.

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Whenever you need to have a message delivered, you can rely on our units to provide reliable automated message delivery to your customers. CH 6000 SMP 1304 MPU 3200 SBX (replaces MMU & MMU2) XMU Plus Multi-Messager USB Messager USB Duo 2-Line Message On Hold Adapter Messager USB Duo

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    We provide bespoke on hold messages, more and more business is conducted over the phone all the time so it’s important you’re presented in the most professional and courteous manner possible. You should never consider putting a caller on hold as a bad move. This is your opportunity to continue informing your caller of important and interesting information about your business. 94% of marketing budgets are spent on attaining calls 88% of callers prefer on hold messages to any other option 70% of callers hang up after 30 seconds of silence 34% of callers who hang up due to silence will not call back 25% of callers stay longer due to on hold messaging 20% of businesses sales increased with on hold messages

    We can provide you with a quote to update or redo your audio anytime. Please get in touch. Can I choose music from your Royalty Free Music Library or only from your On Hold section?
    ServicesMessage On HoldPhone Menu PromptsNarrationSamplesVoicesMusicScriptIndustryContact UsSupportAbout UsOur TeamEmploymentBlogStore

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    "I absolutely loved the humorous material that plays when a person is on hold. Absolutely brilliant! Some of it cracked me up. Couldn't stop listening!" - Blake Bishop / Bryant Better Hearing

    2.) Un momento, prego, saremo da voi tra breve. Avete visitato il nostro sito web: www.johndoe.com? Potrete trovare delle informazioni interessanti riguardanti la nostra azienda. Potete anche inviarci una e-mail a: [email protected]. Un momento, prego. Saremo da voi tra breve.
    For other requirements our standard business hours are 8am to 8pm, Mon to Friday Please either call back or leave a message with your contact details and we will return your call as soon as possible

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    "Nice delivery of the humor! [It] would keep an on-hold caller waiting to hear what comes next." - Ricky Roo / On Hold Messaging Association's MARCE Awards Judge

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    8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].

    Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
    Yes. You can preplan message changes to begin any time in the future. There is no limitation.

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Corporate cost-cutting and new technology have resulted in the advent of automated systems that can make the on-hold experience even more frustrating. It can feel near-impossible to get a human on the phone these days, which a national survey conducted by Consumer Reports found to be Americans' second-greatest annoyance, after hidden fees but beating out inaccurate weather reports and dog poop. Green observes that often people call as a last resort, because something on the website wasn't clear, perhaps, and they really need an answer quickly. So callers are captive listeners, a state often associated with the gridlock of waiting, whether in line at a Starbucks, in a dentist's chair, or in the proverbial elevator making its slow way up.

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On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free!

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