They didn't have the headset I ordered in stock (despite saying it was available) - They contacted me, apologised profusely and gave me an upgrade for the same price! I wish all companies behaved the same and gave as good customer service. Happy customer and will return! A+
A customer on hold represents a great opportunity to advertise services and products. If your system isn’t, you’re missing out on the one in five callers who make a purchase based on commercials heard on hold. Since 1999, The Killerspots Agency has been known for its award-winning creative production styles. On-time deliveries and
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The included USB drive is preloaded with 6 hours of royalty-free music recorded specifically for music on hold with standard pleasant "thank you for holding" messages inserted every minute.
Our integrated custom scriptwriter makes creating and getting professionally voiced messages easy and affordable. Choose from a wide variety of customizable script templates, or write your own script from scratch. When you're finished, just submit your script and it will be read by a professional voice actor of your choice.
Music Serves the Message. The whole purpose of playing music for someone on hold was originally to give a few moments between messages for the caller to absorb the message they just heard, for maximum recall later. Music serves the message, while also helping to pass the time. Not just any music will do, however; certain types of music calm a
"This whole 'Humor On Hold™' thing is pretty freaking stellar." - Rachel McGrath / On Hold Messaging Association's MARCE Awards Judge
If you still can’t find the right hold music or are lost among all the possibilities, you can create your own radio station that streams any music you’d like to your callers or upload your own MP3 files.
1. Start with a warm greeting. It’s only polite to say “Hello”. However, don’t forget to ask the caller to stay on the line and wait.
Visit our production page to find examples of music, voiceovers and scripts. You can order your own bespoke messages, ask us to create it for you or contact us for a collaborative effort!
Someday somebody’s gonna put you on hold and make you cry… Cheer up, you’ll only have to hold on for one more day.
Sample 5 — "Thanks for holding. Dazzle your clients with delicious cookies featuring your company's logo! Orders are available for batches as small as 200 cookies! Someone will be with you shortly."
Get the specific type of Message on Hold equipment your organization needs and stay on budget. We have USB thumb drive systems as well as Enterprise level equipment that will interface with your network or phone lines for convenient and secure use.
Engage telephone callers with a custom message on-hold program. Public Speaking. Set-up is a breeze, but if you need help, we’re a phone call away. If you have a VOIP system, you won’t need a player! Your scriptwriter writes your script, our voice talent records the messages after you approve it, and our audio engineer mixes it with
Play music which is really suitable for on-hold calls. Generally speaking, the music should be in line with your brand image. The longer the average wait of a customer, the softer the music should be.
On hold messages and ads are growing in popularity, but there are still plenty of businesses in Australia that don’t realise that their phone is a marketing tool. Think about it – having professional and marketing-driven on hold messages is like having a really great salesperson on the phone with your customers every time they call.
Everyday, around the clock, anytime your callers are placed on hold, PawsTime plays fun, educational information and relevant treatment recommendations custom written for your practice.
It is illegal to play copyrighted music for commercial use (which includes your on hold programming) without paying royalties. Music provided by Holdcom use is royalty free because Holdcom licenses it for Message on Hold usage.