“Call center operators who picked up the phone reported feeling less emotionally exhausted when dealing with customers who heard standard pop music.” –Time, “Why Music on Hold Drives You Crazy”
Messages on hold have been great from the very start, Professional and very friendly staff. Highly recommend. 1 years ago
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We're proud to announce our latest addition to our unique on-hold experience. Thanks to Easy on Hold, OnSIP customers now have the ability to choose high-quality music streams and customize promotional announcements that their callers will hear on hold.
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Reach more customers. Give your callers something to listen to while waiting—not silence or the radio! Take advantage of the benefits of on hold messages and sell more.
Call Australia 1300852378 Call New Zealand 0800852378 My Account Hosted Web Email Contact Us Chat to Tech Support Home About S2R Website Design Graphic Design Logos and Branding Marketing Materials Social Media Social Media Management Online Marketing Reputation Management Audio Radio and TV Jingles On Hold Messages Video Our Blog Get in touch A lot can happen in 30 to 60 seconds! Your customers can hold on or hang up. You can keep callers on the line and make the most of their hold time with an original on hold message created specifically for your business. Reduce hang ups, create interest in what you offer and drive sales by keeping your callers on the line with information that will make the time fly by.
Welcome to Business 1300 where our mission is to make your business even more outstanding. To better assist us in transferring the call to the appropriate person please select from one of the following options: Press one for Sales, two for Customer Service, and three for Reception. Promote your website and social media accounts. Sell additional products or services to already interested prospects. Answer FAQs Keep callers entertained while waiting. Supply important customer service information.
Here is our top 5 recommendation of what to look for in a quality on hold message provider:
phone to a PC (or, if no PC is present, directly to a router, switch or hub) to achieve connectivity to a local area network (LAN). Note: When the phone is in the highest upright position, use the wall-mount hook located under the handset to secure the handset when you’re not using the phone. Line cord to wall Handset Line cord to wall (TAPI
"Nice delivery of the humor! [It] would keep an on-hold caller waiting to hear what comes next." - Ricky Roo / On Hold Messaging Association's MARCE Awards Judge
Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business:
1.) Tutte le nostre linee sono occupate la momento – Si prega di avere pazienza. Saremo da voi in un momento – PAUSA – Avete già visitato il nostro sito web www.johndoe.com? Le vostre preoccupazioni sono importanti per noi, si prega di rimanere in linea, sarete connessi al più presto possibile – PAUSA – Un momento, prego, il prossimo membro del team disponibile sarà da voi tra breve.
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
Once professionally recorded your message is loaded as a mp3 file which can be downloaded when ready. It is easily loaded via your PC to a USB key and plugged into your On Hold Player.
Changes can be made quickly and easily. Your Client Relations representative will work with your Script Consultant to create scripts that reflect your changing needs and situations.
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Every call placed to your business is a possible sales opportunity. Whether a caller holds for a few seconds, or a few minutes can make a big difference in the outcome of that opportunity. A customized, sales oriented message program from hpc will help you give your callers a reason to stay on the line.