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4. SET A BUSINESS TONE BEFORE THE CALL CONNECTS. A set of on-hold messages & music helps to establish a tone for your business before the caller ever connects with an employee.

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There are many common myths and misunderstandings about music licensing. We’ve compiled a list to help you make the right decision about legally licensed music – click here to read more.
Talented professional voice actors can record your voicemail greeting, company directory, call menu and more. Greet all your customers with the most professional image possible. .

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To serve you better, we will be moving to a new, larger office & showroom on March 1st. Our new address will be 32C Spruce Street in Oakland, New Jersey. And our new phone number will be 2 zero 1- 3 3 7- 6 2 2 2. We look forward to providing you with the same great service from our new facility.
BusinessVoice has won client and caller acclaim, along with dozens of local, regional and national awards for our Humor On Hold™.

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4.) All staff members are still talking to other clients. Please be patient, we will be there for you shortly. - PAUSE - Unortunately, all staff members are still busy. Please hold for a moment. You can also send us an e-mail to [email protected]. We will call you back as soon as possible.
The waiting queue allows the caller to wait on the line and should not be longer than 5 minutes. The queue announcement may also be introduced after a "Welcome Message”. The waiting announcement is then cut immediately after the end of the "Welcome Message". The pauses between the announcement blocks in the queue should be about 30 - 60 seconds. With us, you can choose the desired durations. Here, you can get the right background music for your queue.

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Present your callers with multiple options ensuring they are directed to where they need to be quickly.

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Website: https://easyonhold.com/knowledgebase/Music-On-Hold-Installation-For-Nortel-Phone-System-Easy On Hold.pdf

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    Our team will guide you through our extensive music library where you can choose your favorite type of music, from jazz to rock, to urban and holiday music and everything in between.

    4.) All staff members are still talking to other clients. Please be patient, we will be there for you shortly. - PAUSE - Unortunately, all staff members are still busy. Please hold for a moment. You can also send us an e-mail to [email protected]. We will call you back as soon as possible.
    What’s more, you will find the option for both, silent and active monitoring, which means that if you want to provide training to a new colleague whilst another team member is in the midst of a support phone call, that is easy to do with the silent monitoring option. Or, if one of your team members is dealing with an issue that requires escalation and they need you to get involved that is possible too all in just a few clicks.

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    Whether you have one location or thousands, managing your telephone on-hold audio has never been easier. Our revolutionary cloud-based user interface allows you to create a professional on-hold message production from any web browser...best of all you can update your messages at any time!

    We get to know you and your business so we can create the most effective marketing program to get the results you want.
    You’ve heard the basic format for on hold messages before: “Thank you for holding. A representative will be with you shortly…” But there’s far more to an on hold message than the same robotic voice over and over.

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    Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.

    83% of callers who are put into a queue without custom on-hold features will hang up after just 15 seconds. 36% of these people will never call back again. With Custom hold messaging you can reduce hang-up rates for your business and engage callers while they wait.
    BDM Voice is a cloud-based communications & service provider specialising in high-speed connectivity, IP telephony & Unified Comms. © BDM Voice Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Reference no. 782044 message on hold

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    Our experienced team will offer you the unbiased and impartial evaluation that your company needs to make informed business decisions in regard to handling sales opportunities via telephone calls.

    Whether you have one incoming phone line or hundreds, we are compatible with any phone system. We have analog, VoIP, and cloud-based message delivery options.
    We offer authentic multilingual recordings with native talents from around the globe!

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If you would like a pause in your message where just background music (or blank airtime) plays, place (...) in your script where you want the pause.

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Talented professional voice actors can record your voicemail greeting, company directory, call menu and more. Greet all your customers with the most professional image possible.

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-41% of American consumers have initiated a purchase over the phone in the last year.

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There are many online companies that specialize in creating on-hold recordings, such as Snap Recordings, On Hold Company, or On Hold Marketing. They each offer a range of services at varying price points.

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