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A script is the product of your message and our expertise. A Message on Hold program is more than a script with words and music, it reflects your marketing objectives, current advertising and promotions, dedication to customer service, and long-term goals. When it’s time to write your script, you have two choices: You can use your knowledge of your business to write your own script or provide your information to one of our Script Consultants who will do the writing and send the copy to you for final approval.
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Hands-free remote hardware download options also available. If you have a VOIP system and do not require hardware, please Contact Us to discuss file requirements.
Here’s what happens to our two example tracks when we use some amplification to introduce clipping into the mix:
When it came to integration with our platform, these new Easy On Hold features were incorporated seamlessly. "In testing, I was quite surprised at how little time the whole set up process took and how efficiently the stream stood up to testing," said NOC Technician Eric Phipps. "It's very rare that we encounter a new product that integrates so quickly and hassle free in the testing phase."
Visit our production page to find examples of music, voiceovers and scripts. You can order your own bespoke messages, ask us to create it for you or contact us for a collaborative effort!
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The effectiveness of the first three above-mentioned elements are often neutralized by a poor understanding of the broadcast carrier of the On Hold message and how it affects the recording process. For more information on this topic, click here.
Global Nav Open Menu Global Nav Close Menu Apple Shopping Bag Apple Mac iPad iPhone Watch TV Music Support Shopping Bag Sign in Sign in Sign in corporate Browse Search Sign in Ask a Question Browse Get Support Support Communities / iPhone / Using iPhone Looks like no one’s replied in a while. To start the conversation again, simply ask a new question. User profile for user: PsychedelicWonders PsychedelicWonders User level: Level 1 (13 points) Question: Q: Can I have hold music?
That’s a big piece of a trillion dollar pie! The good news is, you don’t have to let all these callers off the hook. Studies show that with creative, professional sounding on hold messages your business will retain customers holding on the line (in fact callers will wait up to 3 times longer than silence or music), but you can also generate revenue by marketing additional products and services.
Pay as You Go and pay only $145 per update (regular retail is $159 per update). That's a savings of $42! Your credit card will not be billed if this is your first time submitting voicemail scripts. You will billed each time you submit your new scripts or every quarter, which ever comes first. If your invoice date is less than 90 days before the end of the next quarter, then you will be billed on the following quarter. (ie. an invoice date of February 16th will be billed on June 30th. February 15th will be billed on March 30th).
Providing on hold messages and voicemail greetings for thousands of companies big and small, since 1977. Listen to samples of our work. We look forward to working with you.
Here’s an example of some royalty-free music that we use both at CD quality and hold music quality.
"As a long-time client of BusinessVoice, we love the laughs they have provided to our customers over the years through their creative On Hold [Marketing] scripts." - Rebecca Conrad / Binkelman Corporation (Hear a sample)
On Hold Messages from Impact help you stand out from competitors, make more sales, and keep clients happy.
Our team will make on hold messages for your business that will direct callers to what they need, and work as a sales representative.
You also need to factor in your average wait time. If you know your callers will be listening for a while, choose something other than rock or alternative, which creates the perception of longer wait times.