Next, the LinkedPhone app will prompt you to complete your profile by entering your name, email, and photo (optional). Your email will be used to send you voicemail, tips, and instructions.
If you're not sure about the installation process of your on hold message or hardware, just ask us.
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Creating dynamic and captivating on hold programs has never been easier! Simply create your free account, and you will be taken to our newly updated order portal. In just 5-7 business days, we will deliver your custom Message On Hold in the audio file format you need, so you can easily implement it into your phone system for callers to enjoy.
This is an easy and effective way to improve your business image while providing greater value to 85% of callers who prefer an on hold service with commercials over silence.
DO: Listen to your music on hold right through once you’ve put it live to check the quality
Extremely Helpful! Had a problem with our phone system due to a power failure. Sent an email to Dan Bailey asking to call me on my mobile asap. Very quickly called me and helped to rectify the problem and talked me through everything and stayed on the line until I was happy everything was up and running again - Thanks Dan!!!Had another query about our new phone system and Shaun Williams was very quick to get back to me and help resolve my query.Got to say - Birmingham Telecom are always so quick at returning emails/calls - Thanks!!!
-88% of callers preferred on-hold messages to other hold options, and 16 – 20% made a purchase based on an on-hold offer.
The team at Messages on Hold were professional prompt and so helpful through the whole process. They were there making every step as easy as possible. The recordings are of such high quality, we are excited to enhance our audio productions. I highly recommend Messages on Hold for any business. 8 months ago
There are companies that offer you a 'free' on hold demo, 'free' script writing, 'free' updates etc, the cost of which is recouped by getting you into a lengthy contract.
We provide a variety of male and female professional broadcast announcers who can cover a range of voicing styles. Click here to have a listen.
“I just got done reading the [On Hold Marketing] script and laughed the entire time. It was awesome. I don’t think I’ve ever read copy that had me laughing so hard.” - Mike Richardson / Binkelman Corp. (Hear a sample)
You will most likely run into the typical Stalingrad-esque repeating messages that state how important your call is to the business. It is only slightly less annoying to have some form of default music that plays on a loop, and gives you the virtual experience of being stuck in an elevator, listening to muzak ad infinitum.
By using one of our subscription plans you can easily and affordably update your On Hold Messages at a discounted rate- all year long!
There’s even a fairly steady stream of surveys and news articles on the subject, all of which confirm that hold music is one of the aspects of contacting call centres that really drives people nuts. Some studies even go as far as to suggest that the use of bad hold music is regularly viewed as bad customer service.
It depends on your business industry, type of callers and marketing plan. Assuming that you take a profit driven approach to using your telephone on hold messages as a marketing tool, you will want to consider changing at a minimum of twice per year, however its best to be more proactive and update more often like quarterly or even monthly. Callers love something new and refreshing (don’t we all!), particularly those that frequently call back and are placed on hold! Why not inform them them of special promotions, new products, or customer service info – there’s always something more that can be said! Make the most of your telephone’s on hold messaging infrastructure. It is an effective way to win, retain, and sell your callers on hold.
Drumroll, please! Like love, the help you called in for isn’t always on time. At least you’ve got Bobby Kimball to keep you company while you wait.
Broadcast positive messages about your business, which can increase brand awareness and loyalty. For example, we strongly recommend describing accomplishments, your social commitments or any other pertinent subject.