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On this page, we've featured some of our best on-hold messaging voice-over talents, but if you don't hear what you are looking for, please do contact us for help. It's free to ask us for samples & auditions with no obligation.

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In his role building Cisco’s first version of IP phones, he was aware of Cisco’s need for a piece of music to use as the default hold music for the new system. Cut to several years later, and their high school composition has become the hold music for the world’s most popular phone systems with over 65 million IP phones sold.
We've been providing affordable, professional voice over productions to companies since 2005. Our telephone audio service is a one-time payment offering the same quality audio as contracted services at a fraction of the cost. .

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Features Pricing Contact Request A Demo Blog Why Greenlight? 07 September 2016 Why Your Hold Music Sucks And You Don’t Even Know
All stars5 star only4 star only3 star only2 star only1 star onlyAll positiveAll criticalAll stars 4 global ratings | 3 global reviews For 25 years, I've wanted a professional on hold system and I finally have one!. The price is perfect, there are a lot of choices of music I can choose for my patient's and customers to listen to if it is necessary I put them on hold, and it was easy to set up. Their customer service is superb! I would definitely recommend this product!!! Does not work (phone rings and then hangs up on caller). When returned was sent messages from seller that it can be programmed to work, which makes a confusing install with confusing instruction even worse. Also, upon returning product I forgot to include institutions (5 pages of 8x11 paper) and was changed a $75 restocking fee. Do yourself a favor and avoid this product. Questions? Get fast answers from reviewers Ask

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For a more modern example of a bad choice of hold music, let’s take an example I have to endure on a regular basis, Month of Sundays by Passenger. At CD quality it’s got lots of interesting stuff going on, which you’d imagine might be ideal to distract someone from the fact they’re being kept on hold for ages. However, playing it over the phone it’s simply too busy. As soon as the brass and backing vocals kick in it just sounds yuck.
Image Audio SXPlus Professional Music On Hold Player with Extra Announcement from SD Card | for All PBX/KSU Phone Systems with MOH Jack | mp3, USB Flash Drive, SD Card

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The common scripts include: “The next available representation will be with you shortly” or simply “We will be with you shortly”. These messages often work best when coupled with expected waiting time announcement.

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    source: How can i play music during a call in android jb samsung galaxy s advance? thisisaika Level 7 (Professional)

    The biggest advantages are that it’s free and you have the ultimate flexibility in what you can say. If you plan on using background music make sure you’re using music that is safe to use in commercial projects. Also check out the technical requirements of you business phone system and learn how to format on hold music for phone systems.
    Designed for ease of use by simply plugging the unit into your existing phone system. View larger

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    Copyright © 2019 Custom On Hold | Powered by Wordpress, Web Hosting By WP Webmaster

    * * A voice over script must accompany every order. The music is not available alone.
    Providing on hold messages and voicemail greetings for thousands of companies big and small, since 1977. Listen to samples of our work. We look forward to working with you.

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    3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
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    Did you know that well-designed on-hold messages with pleasant, enjoyable, smiling narration, have the power to make your callers feel more confident about retaining your services? It also increases their trust in your company. It's tricky, but the reverse is really true. An unpleasant delay provides your callers with a great opportunity to judge your facilities and customer service.

    Prompt, efficient turn around time, and always delivered when they said they would. Very accommodating of the changes we wanted, and great customer service. Thanks Sian!
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When callers are put on hold, music is played over the phone while they are waiting. You can upload your own music file to play, or several music files to rotate. If you do not upload your own files, callers will hear the music that is set by default. - Supported audio formats include: .WAV, .MP3 and .OGG; file size should not exceed 16 MB.

on hold message service

Need on hold music for your business phone line? On hold music is a necessity for any client facing business phone system. Use on hold music as an opportunity not only to help your client pass time while waiting but to affirm your brand identify as well.

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2) An experienced and reputable on-hold messaging provider uses a royalty-free music, or they should offer licensing as part of the price.

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Welcome to Business 1300 where our mission is to make your business even more outstanding. To better assist us in transferring the call to the appropriate person please select from one of the following options: Press one for Sales, two for Customer Service, and three for Reception. Promote your website and social media accounts. Sell additional products or services to already interested prospects. Answer FAQs Keep callers entertained while waiting. Supply important customer service information.

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