Telephone systems have evolved dramatically over the past decade. Whether youâre using a traditional phone system or an advanced VoIP system, our digital production studio can produce your recordings in a variety of compatible formats. We produce high-quality catchy on hold messages that give your business a polished and professional sound, at just a fraction of the cost of what our competitors charge. Why you canât afford NOT to have an On Hold Message Recent research shows that promoting your businessâ services, or educating your customers through an on hold message not only improves the customer experience â but increases the likelihood of a prospect becoming a customer. Weâve been helping businesses for years to improve their telephonic marketing through well crafted on hold messages.
"I just wanted to tell you that I was on hold the other day, listening to the Halloween / Road Hazard message you wrote. Itâs so funny! And the voices are hilarious, too. It made my day!" - Suzy Mitchell / Hercules Tires
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Every call placed to your business is a possible sales opportunity. Whether a caller holds for a few seconds, or a few minutes can make a big difference in the outcome of that opportunity. A customized, sales oriented message program from hpc will help you give your callers a reason to stay on the line.
Phone System feature: Plays default music defined by the service when an external call from the Public Switched Telephone Network (PSTN) is placed on hold. This feature works for one-to-one PSTN-to-Teams calls in addition to calls made to a call queue. Users can listen to their messages on their certified desktop phone, and on all Teams
The best hold music has few instruments and preferably only one. Simple music handles the change in quality better than a full orchestra arrangement. The latter gets distorted, particularly if itâs too loud for the phone to handle and clipping happens. No one wants to hear a dirge-like cacophony masquerading as âPachelbelâs Canon in D.â
CMB Voiceovers: to work with our clients and provide the best possible voiceovers for their projects. To go that extra mile in both service and satisfaction, making sure we deliver every voiceover with a smile.
On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free!
Youâve dedicated your practice to caring for felines, so we have dedicated messages tailored to the unique health needs of cats. Here you can showcase the special feline-focused products, services, and amenities your practice offers.
One of the best features of call monitoring is the ability to listen to and participate in live phone calls.
Our team seamlessly blends creative writing, voice, and musical genre to create customized recordings designed to inform, educate, and motivate your important captive on hold listeners.
âThank you for calling Liamâs Ladders â a representative will be with you shortly. Did you know that Liamâs Ladders has been a family business for 3 generations and counting? We offer affordable, high-quality ladders and construction equipment for personal and commercial projects. This week only, if you buy $50 worth of equipment, weâll give you $10 off! Talk to your representative about getting this promotion for your order todayâŠâ
Delighted with this Company - readily available to deal with any queries, efficient and prompt. Glad we made the change to them. Highly recommend.
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So, youâve called in to a customer service line looking for help regarding a product or service youâve purchased. Your hope is that your questions will be answered and your issues resolved quickly, and by a person who is capable and amiable.
Itâs important to ensure the content is informative and relevant to the caller. And the rule âless is moreâ very much applies to writing for the ear. Itâs important to keep the sentences short and to the point. A popular way to get a message across is follow this structure: Introduce the topic in the first sentence e.g. Did you know that BusinessCo now offers no contract plans for hosted PBX and business VoIP? Explain how the information will benefit the caller in the second sentence e.g. And that means complete flexibility for your business and no long-term commitments. Wrap up with a call to action in the third sentence e.g. To find out more, visit our website businesspbx.com.au or speak to one of our Business Consultants when you come off hold.
Website: https://www.phone.com/5-tips-using-hold-music-entertain-waiting-callers/
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