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Have you really taken the time to think about what your customers are listening to On Hold, and how it’ll affect your business? Messages On Hold will help you Sound Better and Sell More.
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Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.
After a busy day, it’s time to relax and refuel, and we’ve got just the place to do it; from Bella Italia & TGI’s, to Nandos and Pizza Express, there are no less than 11 eateries all under one roof, ready and waiting to tempt your taste buds next time you visit! For a full list of what’s on offer visit yourcompany.co.uk
All of our options come with a one year license on all pro voices and music, making them an even better choice for on hold greetings. And, as we stated before, your business greeting is completely customized. Simply send us your On-Hold script OR send us some bullet points and we will write a professional on-hold script for you. From there, we’ll get to work creating a custom on hold message for your business!
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
“ADM helped us to create and regularly update our on hold message so callers receive timely, valuable and entertaining information about practice. More than one caller has complimented us on the great first impression is helps us make."
BusinessVoice has won client and caller acclaim, along with dozens of local, regional and national awards for our Humor On Hold™.
“Providing information on hold results in a 40% increase in retention of callers on hold... a 15% increase in inquiries... and a 12% direct increase for products and services mentioned on hold.” – US West Communications Study
Suddenly, your optimism regarding the call takes a nose dive as your Customer Service Representative says flatly, “I’ll have to put you on hold while I look into this for you.” Or, worse yet, “Let me transfer you to the right department. You’ve reached the [insert the name of a department that has nothing to do with your needs] department.”
Our professionally recorded messages are yours to keep and use as required. There are no recurring monthly fees.
While we are technically unable to put hold music directly onto a cell phone, there IS a way to have this feature and many other functions of an expensive phone system, using a cloud-based phone setup and a simple application on your smartphone. Whether you work on your cell phone exclusively, or you need an office phone (or phones) in addition
We’re easy to work with! All of our writers and announcers are chosen for their professional work and their pride of getting the message right.
Website: https://www.goonhold.com/music-on-hold-frequently-asked-questions-faq/cell-phone-music-on-hold/
Avoid beeps and radio silence. Once a customer has been placed on hold on radio silence, the customer tends to hang up in less than 40 seconds because that customer thinks, "I've been forgotten".
Someone is late for the conference call, so the music starts. "Well, I've been sitting here all day," the song begins, sort of croony, with a vaguely country affect — the kind of opening that leads you to expect there is, somewhere, an ex-lover who probably isn't coming back. A certain variety of pining. But then, a few bars in, a turn: "Yes I'm waiting on this conference call, all alone. And I'm on hold, yes I'm on hold... I hope it's not all day, ey!"
Website: https://docs.microsoft.com/en-us/MicrosoftTeams/here-s-what-you-get-with-phone-system