If you still can’t find the right hold music or are lost among all the possibilities, you can create your own radio station that streams any music you’d like to your callers or upload your own MP3 files.
A fantastic service provided, prompt communication and a great end result. Daniel makes it extremely easy to make changes and goes out of his way to provide outstanding customer service. Would definitely recommend this company. 10 months ago
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Our unique implementation process is one secret to happy customers. We’ll spend as much time as necessary discussing all of your options, including voice talent selection, writing the script, selecting the right music and anticipating the critical times of year for updates and message changes.
-Callers stay on the line up to 25% longer when provided with On Hold Messaging versus “dead air” or “background music,” and up to 17% longer than radio.
Our business phone app enables you to talk & text from your business number. You can even share a common work number with team members and create professional call menu options. Business calls, text messages, voicemail, voicemail transcription, and contacts will remain separate from your personal stuff. Cool, right? Check out our step-by-step set-up guide below. No need to buy a separate phone for business. Get a separate work phone number on the phone you're already using. Get a local or toll-free business phone number or port your current number. Talk & text from your business caller ID so your personal number stays private. Distinctive look for incoming business calls and text messages. Keep business calls, text messages, voicemail, & contacts separate from your personal stuff. Voicemail transcription empowers you to read voicemail on the go. Set business hours so you receive business calls only when you want to. Team members get their own extension and can use the app for free. Keep track of customer conversations with Client Notes. Add call menu options for a polished and professional call experience.
One that makes time not seem like a constraint, one that has a mix on hold music and voice messaging sprinkled across.
IMS Telephone On Hold Player Computer based messages on hold and music server This software mixes and plays music and messages to your callers while they are on-hold or being transferred. One of the main advantages of using a computer is automation (eg. date sensitive messages) and easy user control over messages.
Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
Sample 3 — "Thanks for holding. Did you know that JK Mortgage has special programs designed to help people who don't qualify for a standard loan? We can customize a loan specifically to meet your needs. Ask one of our certified agents for information. Someone will be with you shortly."
CMB Voiceovers: to work with our clients and provide the best possible voiceovers for their projects. To go that extra mile in both service and satisfaction, making sure we deliver every voiceover with a smile.
To take advantage of our 3 for 2 offer, remember to say ‘Monkey, Monkey’ at the start of your call.
Get the specific type of Message on Hold equipment your organization needs and stay on budget. We have USB thumb drive systems as well as Enterprise level equipment that will interface with your network or phone lines for convenient and secure use.
Our professional Message on Hold programs will connect with your customers, providing valuable information, answering frequently asked questions, building your brand, and reducing call abandonment. From a single on hold message for one location to a multi-location remote load enterprise installation, Holdcom brings three decades of experience to producing professional hold messages.
If you have a nice voice and more or less decent recording equipment, you can record your own on hold messages.
Messages on hold have been great from the very start, Professional and very friendly staff. Highly recommend. 1 years ago
Inform callers during your closed time of your opening days and hours and suggest they visit your website. Call Menu Options / IVR
It is vital that you put your most important messages first, it’s all about interest and impact. It is a ‘Fact’ that 90% of callers put on hold without dialog or music will hang up within the first 40 seconds and 34% of those callers will be lost forever. Callers stay on hold up to three times longer with on hold messages.