Aren’t these on hold messages a lot better than being left in silence or just listening to the radio? Rather than being frustrated about waiting you’re being told exactly what you need to know. This saves both the caller and the business time all while increasing the likelihood of a successful deal.
We have a few examples below we’d like to share so you can customize your on hold messages based on your needs and industry:
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A study by Infomax inc found that callers tend to stay online for 25% longer if there is a mix of on hold messaging and not just plain music. So you need to mix it up.
Make your business stand with a professional voice recording. Our voice artists have over 18 years worth of experience and produce messages of the highest quality.
Thank you for calling BusinessCo. Unfortunately you have called us outside business hours. For more information on our products and services please visit our website at businessco.com.au. Alternatively, please leave your name, phone number and a message and we’ll return your call on our next business day. Thank you.
A high quality USB Digital Playback Unit automatically loads your program from a removable flash (also called thumb) drive that is provided with your Unit. This Unit runs 24 hours a day with no moving parts. The digitizing rate for our machines gives you the cleanest recording and playback possible.
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These hold advertisements can help you sound more professional, and make more progress on every phone call. Give your callers the right information and you can start more of the conversations that you want to have with them. Here’s a sample of an actual on dental hold message playing on a Yealink System
Don’t allow their holding time to be a waste of time for them or for you as a business.
3.) Currently, all employees are still busy. We are eager to forward you as soon as possible. Have you visited our website www.johndoe.de ? You can find an overview of our services and products there. Your call is very important to us and we dedicate to take time for our customers. Unfortunately, all lines are still busy and we ask for your patience.
You can change your messages through our online interface and have them playing on hold in 60 minutes or less.
Imagine a network of “connected” phone agents who are able to reach out to a colleague for help or advice in the middle of a phone conversation with an important client.
“Thank you for calling Liam’s Ladders – a representative will be with you shortly. Did you know that Liam’s Ladders has been a family business for 3 generations and counting? We offer affordable, high-quality ladders and construction equipment for personal and commercial projects. This week only, if you buy $50 worth of equipment, we’ll give you $10 off! Talk to your representative about getting this promotion for your order today…”
Website: https://www.amazon.com/Grace-Digital-Message-Player-GDI-USBM10/dp/B005VDUBS2
As a full service video production and marketing company, we help brands attract, engage and connect with customers. From website videos and TV commercial spots, to corporate sales & marketing videos, product demos and infomercials. Our video experts perfectly blend all the elements needed to produce effective, high quality custom videos for your brand. In-Store Overhead Business Music
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Website: https://www.onhold.com/blog/onholdcom-music-on-hold-messaging-for-esi-50-phone-systems