UPDATE: I have had this unit for almost 2 years now. It is connected to a UPS battery backup. I has literally been running non-stop since I set it up over a year and a half ago.
MOH made my job so easy. They took care of everything, and the turnaround was super fast. Highly recommend using them!
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Not to mention it's completely illegal to play the radio to callers on hold. Although the radio station has the appropriate license to broadcast music, your business does not, and that could leave you paying major fines.
“Great service on offer from Media Music Now, quick, efficient and simple to use. Quality of audio for an inbound call centre excellent! Will be using again." Chris Hall, GAP Ltd
** For example, if two franchise locations will be playing your messages, select 2 into the box. First
Tell them why you’re different from the competition and why they should trust you while helping them learn more about your particular business sector.
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Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
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To keep the information in your program current, you should review your script whenever your business has updated policies or procedures, new promotions or special offers, or changing customer service strategies.
Thank you so much scott for your visit yesterday with john and for the hamper gift the lads are over the moon and you definitely get a thumbs up. We look forward to our future together.
NEC SV8100 Telephone System User Guide (for SV8100 12-button and 24-button phones) KEYS AND BUTTONS ON YOUR PHONE Incoming Call/Message Waiting indicator light Flashes red quickly when a call is ringing your phone; flashes green slowly when there is a new message in your voicemail box. Found on upper right of tilting display panel. LCD display
On Hold Message - What's Yours Saying: http://www.thephonevoice.com to get your recorded phone messages!
Ever heard a recorded message that sounded so clear that it made you think someone had answered your call? We’ve all been there. It’s frustrating when you realize you just got excited about a recording. Even worse when it happens multiple times on the same call!
9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue.
Cordless Phones EnGenius DuraFon-SIP EnGenius DuraFon 1X EnGenius DuraFon PRO EnGenius DuraWalkie DuraFon-UHF-HC Dual-Mode Handset EnGenius FreeStyl 2 EnGenius FreeStyl 1 Voyager TM-2300