Custom on hold messages and professionally recorded telephone voice prompts are what we've been providing businesses since 1994. From voice-overs for telephone systems and web audio to voice presentations, radio spots, and narrations, our skilled team of voice talents, copywriters, and project managers are available to create the professional phone image you need to stay …
Fantastic service. Excellent value for money and great Customer Support. Would definitely use them again
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The best customer service I can remember! Stacy helped me chose the right headset and was very patient when I changed my mind. Nice, simple packaging and a prompt service. Thoroughly recommend.
Send us your On-Hold script OR send us some bullet points and we will write a professional on-hold script for you.
IntelliTouch - On-Hold Plus OHP-9000 IP Dual Zone Network Audio Player – Message On-Hold and Licensed Business Background Music Powered by Cloudstream
888-466-4653On-Hold Marketing produces effective hold line messages, music & phone greetings customized for your telephone system. Contact us today at 888-466-4653.
Interest, engage and maybe even amuse your callers. A happy caller increases your likelihood of success.
You will most likely run into the typical Stalingrad-esque repeating messages that state how important your call is to the business. It is only slightly less annoying to have some form of default music that plays on a loop, and gives you the virtual experience of being stuck in an elevator, listening to muzak ad infinitum.
We provide bespoke on hold messages, more and more business is conducted over the phone all the time so it’s important you’re presented in the most professional and courteous manner possible. You should never consider putting a caller on hold as a bad move. This is your opportunity to continue informing your caller of important and interesting information about your business. 94% of marketing budgets are spent on attaining calls 88% of callers prefer on hold messages to any other option 70% of callers hang up after 30 seconds of silence 34% of callers who hang up due to silence will not call back 25% of callers stay longer due to on hold messaging 20% of businesses sales increased with on hold messages
You spend thousands on advertising to get them to call you. Now treat them right when they do!
Good at what they do. Happy to help and guide you as needed. Have used a few times now, would certainly recommend.
Watch the video and see how simple it is to create your own custom on-hold message productions.
Had dealings with Gordon today, brilliant service thank you very much. Great team at Birmingham Telecom. Always helpful.
Ultimately, your choice of hold music isn’t going to make customers happy if they’re being kept waiting for more than a few minutes, or endlessly passed from one team to another. There are plenty of technologies available to make the inbound call experience faster and more enjoyable although these will vary between different call centre solutions. If you’re not sure what tools you have available to optimise your inbound experience, your call centre software or systems provider will be happy to help.
Instead of writing to inform people or to entertain them, you need to write your script as a way to create a conversation. You need to imagine what someone would say to another person and then put it on the page. Don’t be afraid if it feels like you’re talking to yourself — that just means you’re writing well.
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This customised messages is yours outright, you are not locked into a contract or ongoing payments, if you see your business wanting to change messages during the year ie: seasonal promotion or to keep your messages fresh or if you are relocating you can change out single segments without having to get a new message!