In short, no. Music played to callers on hold must be licensed for this type of use. By playing unlicensed music, legal action can be taken against your business. The music in Holdcom’s vast library is fully licensed for Message on Hold usage.
Your phone system may allow you to add custom on hold voice messages based on the position of the caller in your queue. If you have such a system, consider working with us at ProVoiceUSA.com to record the messages on hold voice your callers hear. Professional Production of Messages On Hold Voice
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10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
AmeriGas wanted to reach contractors with information about how they make it easy to add propane to a home. They also needed to assure customers that AmeriGas is the right choice for home propane service. We do this for them through scripting focused on how AmeriGas services accounts, as well as payment plan options. Brian Holsopple carries this strong production for AmeriGas.
It’s important to ensure the content is informative and relevant to the caller. And the rule ‘less is more’ very much applies to writing for the ear. It’s important to keep the sentences short and to the point. A popular way to get a message across is follow this structure: Introduce the topic in the first sentence e.g. Did you know that BusinessCo now offers no contract plans for hosted PBX and business VoIP? Explain how the information will benefit the caller in the second sentence e.g. And that means complete flexibility for your business and no long-term commitments. Wrap up with a call to action in the third sentence e.g. To find out more, visit our website businesspbx.com.au or speak to one of our Business Consultants when you come off hold.
Our team seamlessly blends creative writing, voice, and musical genre to create customized recordings designed to inform, educate, and motivate your important captive on hold listeners.
Your subscription is managed by your iTunes or Google Play account. If you prefer to use a different payment method or need to accommodate a larger team, please sign up on our website.
Our on hold services focus on making sure you make the most out of every marketing dollar. Affordable, professional-quality on hold music and messaging service, streaming music, website audio production, and voicemail services are designed to keep your caller interested and on the line.
“We are very pleased with the service from Media Music Now. Fast, efficient and straight forward service with high quality telephone messages for us. Thank you so much!" Gareth Mitchell, Tree2mydoor Ltd
If you are a small enterprise and want to project a business that is promoting itself at every opportunity, you can for a small outlay educate your callers while on hold about your products, services, website and more.
The LinkedPhone second phone number app includes over 20 standard features, unlimited minutes, and no long-term contracts. Cancel at any time. LinkedPhone can be tailored to your specific business needs: Set up Virtual Receptionist to answer your business calls and dynamically route calls to the most appropriate member of your team. Your entire team can talk & text with your business Caller ID right from their cell phones. They can use the app free. Learn more about our mobile app. Create business contacts, share contacts, share notes about customer conversations. Our service bills month-to-month to your app store account or to the credit card of your choice. No long-term contracts. No billing surprises or hidden fees. Ever.
Send that message, or get information needed, and press thumb button at bottom center screen/phone and all apps on “Home Screen” will return, If need to return to actual call in progress/or on hold, press the center button twice quickly.
HDMI Media Player, Black Mini 1080p Full-HD Ultra HDMI Digital Media Player for -MKV/RM- HDD USB Drives and SD Cards
Great company to deal with! Made everything so straight forward and the results are fantastic! Really happy with our hold music. Great price and great product. Would definitely use them again! Thanks guys!
Can I use the music of my favorite artist/band/performer as the background to my Message on Hold program?
Message On Hold Can: Sell products and services Introduce promotions Drive website traffic Answer FAQ’s Provide customer service Reinforce marketing Encourage referrals Build brand awareness Use Music to keep callers entertained
Thank you for calling {COMPANY NAME} – your number-one source for {describe type of service}.