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Custom Messaging on Hold is a service that uses pre-recorded messages, music and branded content to improve your callers hold experience. Instead of dial tones, beeps or silence you can play a custom message of your choice to callers while they wait.

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For other requirements our standard business hours are 8am to 8pm, Mon to Friday Please either call back or leave a message with your contact details and we will return your call as soon as possible
To find about our friendly service with simple pricing (and no crazy contract)... .

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Order online 24/7 using our intuitive ordering website. Select a voice actor enter a script then we’ll record and deliver the messages.
On hold message 2 – You are less than 30 seconds into keeping your caller on hold. Give them something to think about...

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8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
A computer virus can wreak havoc on your system and seriously disrupt your business’s operations. Are you equipped with the right tools to guard your organization’s technology infrastructure against intrusions? Most people are familiar with computers these days, but keeping up with ever changing network environments can be a full time job. Let us put our expertise to work for you, and keep your vital information secure 24/7. Ask for more details when we return to the line.

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Typically, if you what to use copyrighted music in your project, you must obtain two licenses - a Sync (Synchronization) license from the publisher and a Master license from the recording label.

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Message On Hold Can: Sell products and services Introduce promotions Drive website traffic Answer FAQ’s Provide customer service Reinforce marketing Encourage referrals Build brand awareness Use Music to keep callers entertained

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    Website: https://www.tunepocket.com/best-on-hold-music/#:~:text=Here are 3 simple tips to help you,to the lower bandwidth of the phone line.

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    “I received my recording the next day, and was extremely impressed by the quality, not to mention the price." Madeleine Levy, theholidaymatchmaker

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    Here’s what happens to our two example tracks when we use some amplification to introduce clipping into the mix:

    We are proud to offer a variety of regional English accents and natively spoken languages for your on-hold messaging needs.
    BusinessVoice has won client and caller acclaim, along with dozens of local, regional and national awards for our Humor On Hold™.

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    Give your callers a better on-hold experience by adding phone hold music and information. Contact us to learn more about our music on hold system.
    Or the other person may not show up at all, as happened to me, and "I'm On Hold" will loop and loop ad infinitum. At least, until you hang up. Read & Listen Home News Arts & Life Music Podcasts Programs Connect Newsletters Facebook Twitter Instagram Press Contact & Help About NPR Overview Diversity Ethics Finances Public Editor Corrections Get Involved Support Public Radio Sponsor NPR NPR Careers NPR Shop NPR Events NPR Extra Terms of Use Privacy Your Privacy Choices Text Only

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    "You know, we get people who ask us to put them back on hold." - Eric Smith / Binkelman Corporation (Hear a sample)

    With on hold messages, you can inform your callers in a way that they’ll love and appreciate you for. Want to learn more? Feel free to check out our entire script example library or subscribe to our blog for future updates. Topics: Messages on Hold subscribe to email updates Keep up to date on the latest phone system and voice recording trends, tips and ideas by getting new blog posts delivered to your email inbox for FREE!
    The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.

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If you are running a VoIP (Voice over IP) phone system, we can also provide VoIP messages on hold, whereby we only supply the digital content excluding the equipment. If your organisation is only using a single telephone line and not a PBX / PABX multi line phone system, you can still enable your telephone for on hold by connecting to one of

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It is illegal to play copyrighted music for commercial use (which includes your on hold programming) without paying royalties. Music provided by Holdcom use is royalty free because Holdcom licenses it for Message on Hold usage.

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Before we get into “Step-By-Step Guide to Custom On Hold Messages” it’s important to understand the value of having custom on hold messages for your brand. Business has always been done over the phone, and callers have always been put on hold, but as online shopping has surpassed brick and mortar traffic, over-the-phone sales have reached all time highs. A recent study by Marchex shows that Americans spent more than $1 trillion in mobile “click-to-call” commerce, and there was over 93 billion consumer-to-business phone calls from smartphones and this number is expected to grow to a whopping 162 billion by 2019, 70% of callers are placed on hold 62% of callers hang-up in less than 45 seconds 34% of callers who hang-up will never call back.

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Producing on-hold messages that are appealing to your callers is essential. By combining a well-written script and the right voice over talent, your business will have a powerful program that keeps callers captivated. Company Background Script – Promotional Script – Core Value Script – Call to Website Script

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