Our team seamlessly blends creative writing, voice, and musical genre to create customized recordings designed to inform, educate, and motivate your important captive on hold listeners.
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BDM Voice also offers a number of market-leading call recording and call tracking solutions to enable you to record both inbound and outbound calls. If you’re interested in learning more about our Insight and insight:onsite products then please view our call recording solutions.
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Ask us about a Custom On Hold Message sample for your business — absolutely free.
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Using concise and simple words in your scripting helps ensure callers can comprehend what is being said. Although a complete on-hold message can be quite lengthy, it should include concise and to the point single messages. Aim to get each message across in around 35 to 40 words. Remember, what may read great in written word doesn't necessary sound great said out aloud.
Website: https://www.onholdinc.com/mohblog/faqs-for-adding-custom-on-hold-music-to-voip-phones/
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Website: https://www.alternativetechs.com/wp-content/documents/USER.SV8100_with_SV8100_12-and_24-button_phones.line_keys.pdf
Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.
Inform callers during your closed time of your opening days and hours and suggest they visit your website. Call Menu Options / IVR
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Typically it takes us 3 to 5 working days from receiving your order and ready to record script.
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
Website: https://www.tunepocket.com/best-on-hold-music/#:~:text=Here are 3 simple tips to help you,to the lower bandwidth of the phone line.
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