Great experience, quick turn around time and quick revisions/adjustments made. Thoroughly enjoyed working with Fausto from On Hold Audio by Advanced Productions. Highly recommend and will use again.
“Hardly a month goes by that one of my patients does not compliment us on our On Hold Message. It’s been a great image builder.”
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Here’s what happens to our two example tracks when we use some amplification to introduce clipping into the mix:
This strict synchronization and performance licensing ensures all parties are legally protected.
Listen to Phone On Hold Music, Royalty Free by The Invisible Musicians on Apple Music. Stream songs including "Please Stand By", "Be Right With You" and more.
The best hold music has few instruments and preferably only one. Simple music handles the change in quality better than a full orchestra arrangement. The latter gets distorted, particularly if it’s too loud for the phone to handle and clipping happens. No one wants to hear a dirge-like cacophony masquerading as “Pachelbel’s Canon in D.”
Adding a professional Message On Hold program to your phone system is an easy way to improve the image of your business. It helps you make a great first impression and helps your customers get valuable sales and service information. Here are 6 ways a professional on hold message can help improve your image:
2 days after ordering my Grace Message Player, it came from Amazon in perfect condition (I got prime yo!). I plugged the power cord in, and plugged the male thingy into the Grace thingy, and bam, we have had on hold music ever since. After a few minutes of music, they have a male voice come on explaining that we care but we are busy...we have not forgotten you etc etc, and then some more music, and then a female voice saying basically the same thing. I guess I could load an mp3 with some sales stuff on it, but I kind of like the neutural message that they already had on the machine. I am sooo glad I got this thing. Highly recommended. If you don't like it or it does not work, I bet Amazon would take it back, too.
Even if your wait time is short, don’t discount the power of hold music. OnSIP’s average wait time averaged 18 seconds last month, which is just long enough for the caller to notice that the instrumental music is pleasant, with enough character to prevent boredom, before our team picks up. When that’s the last thought in your caller’s head before speaking with your business, it’s likely to be a more pleasant conversation than it might have been otherwise.
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From young, professional US – Neutral voices to Australian, Spanish, and UK voices.
You have reached {COMPANY NAME}. We will be with you momentarily. Please note your call may be recorded for quality assurance purposes.
The standard format we provide audio files is .wav (mono 44.1kHz 16-bit). However, we can provide other format specifications if required e.g. alaw, ulaw, mp3. The audio files are delivered to you via download.
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
With on-hold, it’s not just about upselling other services, although that is important. You can use the time a customer is on hold to educate them more about your business and about your industry.
If you need any help with your business phone system, reach out to a trusted IT support or phone system provider. About Courtney Casey
Cornell's "I'm On Hold" follows some of the industry standards, particularly around frequencies and compression, which is one of the reasons he wrote it with a country-ish melody, wanting something simple but catchy, with only a single instrument and vocals. But in other ways, "I'm On Hold" totally upends the genre by breaking the cardinal rule — that hold music shouldn't call attention to itself.