Featuring a built-in speakers that lets you monitor the audio on the device directly
Stream information straight to your callers ears using Sound Results on hold marketing messages. Even if your callers spend very little time on hold, consider that the average custom marketing on hold message is just 20 seconds in length or less! Hold messages are a proven and effective vehicle to market your products and services to your callers.
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The organization I work for has used these services since I’ve been with the company. I took over a couple years ago and have always had a great experience with them. The communication and service is absolutely great!! We have had recommendations from them and the turnaround time is always quick! Definitely a happy customer!
The VTech 4-Line Small Business System Main Console (CM18445), works with the Easy On Hold® 2 Channel Business Audio System, allowing streaming music and messages on hold that sound just like a major call center. This VTech phone has a place to plug in our message on hold player device, so callers will hear your messages while they wait on hold.
The VTech 4-Line Small Business System Main Console (CM18445), works with the Easy On Hold® 2 Channel Business Audio System, allowing streaming music and messages on hold that sound just like a major call center. This VTech phone has a place to plug in our message on hold player device, so callers will hear your messages while they wait on hold.
Extremely Helpful! Had a problem with our phone system due to a power failure. Sent an email to Dan Bailey asking to call me on my mobile asap. Very quickly called me and helped to rectify the problem and talked me through everything and stayed on the line until I was happy everything was up and running again - Thanks Dan!!!Had another query about our new phone system and Shaun Williams was very quick to get back to me and help resolve my query.Got to say - Birmingham Telecom are always so quick at returning emails/calls - Thanks!!!
Check out the NEW 8x8 Community!Hello, Anonymous User!My contributionsMy preferencesMy subscriptionsSign out Search Search Sign in How to Record On Hold Music or a Message for Use in a Queue Last updated Save as PDF Share Share Tweet Share
No recurring charges, no hidden fees. Enter your script, select one of our professional voice talents and get started for one low price.
-Customers left on-hold without any background music felt that a 30-second on-hold call actually lasted 90 seconds. Furthermore, customers thought a 30-second on-hold call that used music-on-hold last only 15 seconds.
Feel free to use the template messages for your on hold messages or just to get ideas. Just replace [the words in brackets] with your own words and amend as you see fit. #1 Who [On Hold Messaging Direct] are a leading supplier of [telephone messages, including IVR, music on-hold and marketing messages].
We ensure you have the right voice, music, style and message to reflect your business perfectly. You can choose from some of the best voiceovers in the business and a range of music styles.
All our customer service advisers are busy. Due to currrent high volume of calls, it may be some time before an adviser is able to take your call. either continue to hold or press 1 and leave your details and we will call you back later today.
A person can have a perfect voice for the job, but they may not be able to pronounce words well or emphasize the right things. When it comes to comedy, coming off as monotone can kill the joke. It doesn’t matter how well you write your script if it isn’t delivered well.
Before you start, check with your IT support team or phone system vendor to see if there are any special requirements you need to be aware of. Things like: How long can the recording be? What type of audio file does it need to be? Is there a maximum file size?
If you still can’t find the right hold music or are lost among all the possibilities, you can create your own radio station that streams any music you’d like to your callers or upload your own MP3 files.
4) An experienced and reputable on-hold messaging provider should also provide you with different music styles that will fit the image of your brand.
It is illegal to play copyrighted music for commercial use (which includes your on hold programming) without paying royalties. Music provided by Holdcom use is royalty free because Holdcom licenses it for Message on Hold usage.