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We'll email you twice a month with our actionable tips, and industry trends fueling business growth, so feel free to sign up. On hold message or music that loops or has other options.

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"Hilarious!" - Jennifer Weaver / American Advertising Federation 5th District ADDY Awards Judge
On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free! .

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DoNotPay helps you get out of parking tickets and cancel forgotten subscriptions, and now it can call you when it’s your turn in a customer service phone queue. The app today is launching “Skip Waiting On Hold.” Just type in the company you need to talk to, and DoNotPay calls for you using tricks to get a human on the line quickly. Then it calls you back and connects you to the agent so you never have to listen to that annoying hold music.
Thank you for calling {COMPANY NAME} – your number-one source for {describe type of service}.

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There’s even a fairly steady stream of surveys and news articles on the subject, all of which confirm that hold music is one of the aspects of contacting call centres that really drives people nuts. Some studies even go as far as to suggest that the use of bad hold music is regularly viewed as bad customer service.
Your experienced Holdcom Script Consultant will review your website and other marketing materials to create an effective audio marketing message.

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So while this loss of quality is fine for regular conversations where it's just people speaking, if you're planning on piping music down the telephone line, you need to remember that the audio quality will, at best, be around 24 times worse than what you'd hear on a CD.

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DO: Listen to your music on hold right through once you’ve put it live to check the quality

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    On-hold marketing / on-hold messages provide an amazing opportunity to add real and lasting value to your business.

    source: What is a free app to install on android phones to play music for caller to hear while waiting for call to be answered?
    First impressions count! A telephone call may be the first experience your customer has with your business, so make a great impression with a professional and personalised on-hold marketing package.

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    Hello there. You are looking for ringback tones, yes? You can visit this link, [LINK VISIBLE TO REGISTERED USERS - CLICK HERE TO SEE THIS LINK], choose which application you want. Have fun!

    We supply many styles of messages including music only, music plus reassuring courtesy messages, trivia or humour. In addition you could choose a dynamic mix of information about your business, products, and services along with educational consumers tips.
    Our team is putting their hearts and minds into offering patients more options today, while discovering and innovating for tomorrow.

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    Our customized programs are 6 minutes long and include up to 11 messages. A variety of packages are available–whether you need one program that plays year round, or you want to update your messages each month.

    When callers are put on hold, music is played over the phone while they are waiting. You can upload your own music file to play, or several music files to rotate. If you do not upload your own files, callers will hear the music that is set by default.
    Welcome messages -introduce your business and represent it in a positive, and professional mannerCall menu option – ensure that your callers are directed to where they need to be quicklyOn hold messages – promote your business and brandOn hold music – an extensive library of royalty-free music, different styles and genresVoiceovers – choice of female and male with a wide range of stylesOut-of-hours message – when your business is closed, why not let them know when you will be open and suggest a website visit?Script writing – several different script ideas to help you create your bespoke messages

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    Best part is this is all done from your computer, your ads on hold programme is available online in a format suitable for your on hold player.

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More than 100 professional voice over artists available to record your messages including bilingual options.

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Reach more customers. Give your callers something to listen to while waiting—not silence or the radio! Take advantage of the benefits of on hold messages and sell more.

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Browse our library of licensed music to find the genre and music selection(s) to best suit the demographics of your callers.

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Choose words and expressions that complement your business, brand and industry. As an example, a construction company would use words and expressions that convey high quality and solid workmanship; while a florist would use sensory descriptions that arouse smell and beauty.

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