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A PBX or Key system is a telephone system that brings wires from all phone extensions in the building to one central control box. Some popular PBX or Key phone brands include NEC, Avaya, Mitel, Toshiba and Nortel (Norstar Meridian). If you have a business telephone system you only need our on hold media player in order to get on hold messaging.
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Yes. You can easily set up message changes to coincide with your marketing calendar, holidays or special events.
"I selected Binkelman's [On Hold Marketing] because of the unexpected comedy, quirkiness and edge! You actually want to wait on hold and hear what is said next. The script's humor is dry and sharp. The [music] and voices are catchy. I think it's very funny and creative. It paints Binkelman's personality as being comedic, but humble. I also like to see creative pushing boundaries and not too afraid to be a little on edge." - Shaun Culbertson / American Advertising Federation Judge
Don’t allow their holding time to be a waste of time for them or for you as a business.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
-41% of American consumers have initiated a purchase over the phone in the last year.
Need a new telephone on-hold message to reflect changes? How about an updated IVR/PBX Professionally recorded message/greeting for your telephone system?
VTSL is the UK's best VoIP business phone system provider for medium sized enterprises. VTSL offers a range of unified communidations solutions, connecting your organisations voice, email, CRM, mobile and conferencing for more efficient and productive working. With easy-to-use phones and the most advanced cloud-based features, VTSL remains on the leading edge of telephony technology. For more information about VoIP business phone services, please call 020 7078 3200 or email [email protected]. Topics: Interesting, Industry News
Hold music keeps your callers distracted from the wait, although it should not be considered a fix for long queue times.
Help yourself to the video samples below and the full productions at the bottom of the page, and then call +1 800.473.9005 or contact us for more details.
Feel free to use the template messages for your on hold messages or just to get ideas. Just replace [the words in brackets] with your own words and amend as you see fit. #1 Who [On Hold Messaging Direct] are a leading supplier of [telephone messages, including IVR, music on-hold and marketing messages].
On Hold Message 5 - You may also wish to thank your caller every minute or so and offer additional options.
Hiring a specialized on hold messaging company can get expensive. As a more affordable alternative, you can use pre-made, ready to use on hold messages and music, like the examples we mentioned earlier.
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
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For the average 4-minute on hold message, we recommend no more than 2 music tracks. Having too much variation in music can distract your audience. Longer programs can accommodate more music themes. To sample our music, please visit our production music library.