Our customized programs are 6 minutes long and include up to 11 messages. A variety of packages are available–whether you need one program that plays year round, or you want to update your messages each month.
Your callers will learn more about your products and services whilst losing their perception of time
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So what can we do to avoid inflicting further musical misery on our own customers while they’re patiently sitting on hold? We could just go back to playing a ringing sound, or an intermittent beep just to let people know they’re still connected, but that would be awfully dull. The best compromise is relatively simple electronic music that doesn't have too much going on as the ideal choice for hold music as it requires far less refined sound quality to get a decent rendition down a telephone connection.
Our team seamlessly blends creative writing, voice, and musical genre to create customized recordings designed to inform, educate, and motivate your important captive on hold listeners.
83% of callers who are put into a queue without custom on-hold features will hang up after just 15 seconds. 36% of these people will never call back again. With Custom hold messaging you can reduce hang-up rates for your business and engage callers while they wait.
Forming first impressions is an important part of building strong relationships with people. Many times, the first contact between a customer and your business is on the phone. It is estimated that 70% of business callers experience some type of hold time and that time spent on hold can be the first impression of your company. This can influence whether your caller chooses to do business with you.
Physical media MOH methods provide quality control with prerecorded and licensed CDs, although some units still use cassettes. CDs are designed with or without voice-overs. Brief voice-overs, such as "Calls will be answered in the order that they were received", or "Please hold, your call is important to us," are basic examples. However, many vendors suggest more customized messages.
Best part is this is all done from your computer, your ads on hold programme is available online in a format suitable for your on hold player.
The VTech 4-Line Small Business System Main Console (CM18445), works with the Easy On Hold® 2 Channel Business Audio System, allowing streaming music and messages on hold that sound just like a major call center. This VTech phone has a place to plug in our message on hold player device, so callers will hear your messages while they wait on hold.
The more frequently your callers hear that (or any prompt), the less they believe you.
If you don’t have the capability in-house, or if you’d prefer to let someone else handle it, this task is easy to outsource.
We’re easy to work with! All of our writers and announcers are chosen for their professional work and their pride of getting the message right.
source: Whats the name of the music peace commonly used while putting some on hold over the phonr?
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Typically it takes us 3 to 5 working days from receiving your order and ready to record script.
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Show allBlogInsuranceIVRRetail & ManufacturingRestaurantsSports & RecreationNon ProfitsMedicalConstructionFinance & LegalAutoFemaleMaleHotelAudio Samples All Packages include our full-service production suite. Professional Voice Talent Options Experienced Writing Team Dedicated Account Manager 24 Hour Turn Around On New Productions No Long Term Contracts engaging experience for your customers. Call or email us today to learn more about the benefits of on-hold marketing and messages [email protected] 530-401-1669