Ever heard a recorded message that sounded so clear that it made you think someone had answered your call? We’ve all been there. It’s frustrating when you realize you just got excited about a recording. Even worse when it happens multiple times on the same call!
5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
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With a strong commitment to customer service and quality on hold messages, AyerPlay has continued to be an industry leader, with over 7,000 clients nationwide. Let AyerPlay help you target your clients with effective on hold message programs for your business.
Our standard recordings start from $39 each and suit most SME business requirements. For more information please call 1300 00 1300 or CLICK HERE to make an online enquiry.
Typically it takes us 3 to 5 working days from receiving your order and ready to record script.
Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.
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source: May i know how to play music during a call and the song shoud be play to both at one time while on a call?is it is possible kindly suggest me sir.tha?
We’re easy to work with! All of our writers and announcers are chosen for their professional work and their pride of getting the message right.
Fantastic customer service from Lee when he set up an automatic answer message system for us. Nothing was too much trouble and he helped to solve our problem very quickly and easily. Thanks for all of your help.
Our extensive library of royalty-free music features different styles and genres throughout the decades.
source: I have a android with version 2.3.6 is it possible or is there a app to play music to the calling person when you place a call on hold? francos Level 1 (Contributor) lissa.meeker Level 1 (Contributor) "But you can not just play music if your on the phone...."
The information to include on your on-hold message varies depending what services you provide. A good starting point is to record the information you think a customer would need to know about your business, such as: Hours of Operation Location Services Provided Products in Stock Current promotions and offers
Our blog post - how to choose the best voice for on-hold marketing has some crucial information you should consider before selecting a voice-over talent for your on-hold messages.
2. YOU HAVE A CAPTIVE AUDIENCE. The time that your callers spend on hold is time when they are a captive audience. Providing messaging when callers are on hold helps occupy and entertain them to some degree; and most importantly, your business can make the most of that captive customer time.
Select a voice from our extensive roster that will best represent your brand. You can even select multiple voice talents if desired.
When used in your On Hold Marketing, humor can improve how customers perceive your company and their wait on hold. It also lowers your callers’ defenses, leaving them more receptive to your marketing messages.