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Whether your audience speaks one language or twenty, it’s essential to communicate your message effectively. Not only can we provide professional translation services by native language speakers with fast turn-around at an affordable price, but we can create multilingual audio productions by authentic voice talents in languages spoken all over the world.
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If your phone system(s) or VOiP solution has a built-in MOH player, we can format and deliver your audio file to provide optimum performance. If you are using Cisco, Avaya, NEC, Samsung, or virtually any available system, we’ll determine and deliver exactly what you require.
This is an easy and effective way to improve your business image while providing greater value to 85% of callers who prefer an on hold service with commercials over silence.
Your callers will learn more about your products and services whilst losing their perception of time
Please note that your phone system must have on-hold message capabilities to play an on-hold message. Click here if you need to find a phone system. A voice over script must accompany every order. The music is not available alone.
Message on Hold starts with a great script. A basic script consultation is included with every order. One of our script consultants will review your script and verify pronunciations of any special terminology, as well as provide suggested verbiage improvements, if necessary. For custom script orders, your consultant will take your ideas and source materials and transform them into customized scripting that will engage your callers. Our experienced staff will work with you to create, revise, and finalize your audio script so that it’s ready for studio production. We’ve helped businesses of all sizes, and within various industries, ensure their scripting will keep their callers informed and engaged.
Adding a professional Message On Hold program to your phone system is an easy way to improve the image of your business. It helps you make a great first impression and helps your customers get valuable sales and service information. Here are 6 ways a professional on hold message can help improve your image:
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
So, given that hold music is such a powerful potential source of frustration, why do companies continue to get it wrong? Reading the articles that are out there, there seems to be a lot of speculation regarding the best choice of music to placate or even entertain customers while they wait in your queue. Some common suggestions include “Hanging On The Telephone” by Blondie, or Lionel Richie’s “Hello, is it me you’re looking for?”. Or how about looking up the customer’s record in your call centre CRM, grabbing their date of birth, and playing something based on their age range - pop for the under 25s and presumably something fusty for the oldies?
And there you have them: the 10 best toe-tappin', patience-testing ways to pass the time while waiting on the phone for customer service. Remember, "your call will be answered in the order in which it was received." So, relax and enjoy. On a more serious note, when it's finally your turn, I truly hope your problem is resolved to your satisfaction. To see what top-notch customer service is actually all about, check out our related blog post here. Topics: Communications Marty Foster Marty is an Account Executive at Conexo Communications, and lives in Bay Village, OH with his wife and son. LinkedIn Twitter Music on hold Music on hold Flute Customer Service, Flute, telephone Call, mobile Phones, weapon png Music on hold Music on hold Flute Customer Service, Flute, telephone Call, mobile Phones, weapon png PNG tags telephone Call, mobile Phones, weapon, ukrop, text Messaging, клипарты на прозрачном фоне, telephone, musical Instruments, music On Hold, music, art, line, black And White, cold Weapon, customer, customer Service, drawing, flute, hold, humour, на прозрачном фоне, png, transparent, free download PNG info
From SMB to enterprise, hpc offers audio solutions for businesses of all sizes in all markets. Whether your marketing campaigns change monthly, seasonally, or annually, we can help you get the most out of your advertising initiatives.
We partner with our clients to develop continuously evolving marketing approaches. Our strategies dynamically adapt to their business for maximum R.O.I. Try us, you’ll see why we’ve been non-stop since The Backstreet Boys sang “I Want It That Way”! (By the way, Killer song!) Radio Ad Production Jingles Studio Rental On Hold Messaging TV/ Video Production Media Buying / Research Paid Search (PPC) Complete Marketing Strategy Web Design Social Media Marketing Email Marketing SEO Graphic Design Careers What We Offer Auto Dealer Marketing Award-Winning Web Design Services | Killer Spots Agency Social Media Marketing Agency | Building Brand Awareness Video Production Audio Production Killer SEO X Privacy Policy Terms and Conditions Works News Easy and affordable on-hold messaging for your business. Opportunity is calling. Pick it up.
5. TO SOUND UP-TO-DATE. Adding seasonal, holiday, or other temporary messages such a facility closures or construction notification to Message-On-Hold features helps make your business communicative, attentive, and that ever important quality of being “personable”.
The team at Killerspots is committed to providing you with game-changing on hold messages and music. We want to make sure that you’re able to take advantage of the time your customers spend on the line. That’s why we offer a 100% guarantee on everything that we do! If you’re not satisfied with your message, we’re not either. Just reach out to our team and we’ll make sure to make it right. With us, you can rest easy knowing that you’ll receive an on hold message that works for your needs.
"Congratulations on Best of Show! I was in charge of the [Fifth District ADDY Awards] judging and was there when we played your On Hold Messaging. Very creative. I remember the judges commenting that it was a great use of an underutilized medium. Funny (and effective) stuff. Also goes to show that you don't need to go to the big city to get great creative work." - John McCafferty / McCafferty and Company Advertising
You wouldn't put a handmade sign on the outside of your office door would you? So, why have your automated attendant greetings, IVR or voicemail announcements be recorded by an amateur? In many ways, your phone tree menu is the "other" front door to your business. Professionally produced custom auto attendant greetings, IVR prompts and voicemail announcements enhance the caller experience, and that improves your brand image. Let The Original On Hold Be The Voice Of Your Brand!